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BMC TrueSight Operations Management vs Evanios comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Event Monitoring
2nd
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Cloud Monitoring Software (20th), AIOps (8th)
Evanios
Ranking in Event Monitoring
17th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
IT Operations Analytics (18th)
 

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of BMC TrueSight Operations Management is 9.6%, down from 15.7% compared to the previous year. The mindshare of Evanios is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
it_user592602 - PeerSpot reviewer
The vendor is willing to work with us and develop solutions for products they did not already have an integration for.
As with any new software implementation, during the integration we found a couple of minor issues when integrating certain products (such as SCOM). However, each time this happened Evanios was very quick to identify the bug we were seeing, patch it and provide the new update set for us to install. Also, during the evaluation of Evanios we found that they already had integrations with most of our larger monitoring tools, however they also stated that they would be able to create update sets to integrate certain products we used that they did not currently support. This proved to be very valuable for us because they were able to become an even better fit for our organization by creating update sets\integrations for PRTG, Quest Foglight, TIBCO and Thousand Eyes as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The major advantage of the product is estate management."
"It is a stable solution."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"The ability to manipulate events via JavaScript getting the exact data that we want."
"Provided up to a 90% noise reduction in some our noisy monitoring tools."
 

Cons

"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The product must provide more AI capabilities."
"The product must provide application or service monitoring features."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"BMC's online documentation is often incorrect or incomplete."
"BMC TrueSight Operations Management could improve the reporting."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"We would like the ability to have an "exit" option for events when they are being processed."
"The price could be cheaper."
 

Pricing and Cost Advice

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The solution is based on endpoints and knowledge models which can be costly."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"They have changed the licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
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Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Greenville Health System, Land O’Lakes, AstraZeneca
Find out what your peers are saying about BMC TrueSight Operations Management vs. Evanios and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.