We performed a comparison between BMC TrueSight Operations Management and DX SaaS based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"I like the event management part."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The initial setup of BMC TrueSight Operations Management was easy."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"The UI for the end users could be improved and more flexible than it is now."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while DX SaaS is ranked 49th in Application Performance Monitoring (APM) and Observability with 3 reviews. BMC TrueSight Operations Management is rated 8.2, while DX SaaS is rated 6.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace. See our BMC TrueSight Operations Management vs. DX SaaS report.
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