BMC TrueSight Operations Management and Cross-Enterprise Application Performance Management are two leading solutions in application performance management. Cross-Enterprise Application Performance Management seems to have an upper hand due to its superior features and better overall user experience.
What features are offered by BMC TrueSight Operations Management in comparison to Cross-Enterprise Application Performance Management?BMC TrueSight Operations Management offers comprehensive monitoring, automation, and analytics capabilities. Users appreciate its extensive feature set and integration capabilities. Cross-Enterprise Application Performance Management provides advanced performance monitoring, real-time analytics, and end-to-end visibility, which users find valuable. Cross-Enterprise's real-time analytics and comprehensive monitoring give it an edge.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to Cross-Enterprise Application Performance Management?Users of BMC TrueSight Operations Management note the need for a more intuitive interface, enhanced reporting capabilities, and better customer support responsiveness. Cross-Enterprise Application Performance Management users suggest improvements in documentation, integration with third-party tools, and minimal but impactful interface refinements.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to Cross-Enterprise Application Performance Management?Deployment is straightforward for both products. However, BMC TrueSight users suggest improvements in customer support responsiveness. Cross-Enterprise Application Performance Management users find deployment easy and are more satisfied with customer service quality, marking a notable distinction.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to Cross-Enterprise Application Performance Management?BMC TrueSight Operations Management is considered cost-effective, with reasonable setup costs and solid ROI. Cross-Enterprise Application Performance Management may have higher initial costs but is perceived to deliver substantial ROI, justifying the pricing. Users feel the investment in Cross-Enterprise is worthwhile due to its performance benefits.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.
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