BMC TrueSight Operations Management and Cribl compete in the IT operations management category. Cribl seems to have the upper hand with its focus on cost-efficiency and real-time data management.
Features: BMC TrueSight Operations Management offers comprehensive event management capabilities, seamless infrastructure monitoring, and advanced root cause analysis through Knowledge Modules. Additional features include the ability to integrate various monitoring tools and manage diverse assets globally. Cribl provides strong data transformation tools, cost efficiency in data management, and easy integration for log reduction and source collection, which are advantageous for handling extensive data infrastructures.
Room for Improvement: BMC needs to address high resource consumption, complex deployment processes, and enhance cloud monitoring and documentation. Opportunities for improvement also include better reporting capabilities and closing existing feature gaps. Cribl could focus on improving documentation and backward compatibility, especially for organizations with legacy systems, and offer more customization in logging and debugging options.
Ease of Deployment and Customer Service: BMC TrueSight is primarily designed for on-premises deployment, which can be complex, and offers mixed customer support experiences with variable response times. Cribl supports hybrid and public cloud environments, providing flexible deployment options, though users suggest there is room for improvement in technical support and guidance.
Pricing and ROI: BMC TrueSight's pricing is high with complex licensing that inhibits scalability. Despite its operational efficiencies, the cost is seen as high for the features provided. Cribl presents a more economically viable solution, notably more cost-effective than competitors like Splunk, thus appealing to mid to large-scale enterprises.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Cribl optimizes log collection, data processing, and migration to Splunk Cloud, ensuring efficient data ingestion and management for improved operational efficiency.
Cribl offers seamless log collection directly from cloud sources, allowing users to visually extract necessary data and replay specific events for in-depth analysis. It provides robust management of events, parsing, and enrichment of data, along with effective log size reduction. Cribl is particularly beneficial for migrating enterprise logs, optimizing usage, and reducing costs while streamlining the transition between different log management tools.
What are Cribl's most important features?
What benefits and ROI should users look for?
Cribl is widely implemented in industries requiring extensive data management, such as technology and finance. Users leverage Cribl to handle log collection, processing, and migration efficiently, ensuring smooth operation and effective data analysis. It aids in managing temporary data storage during downtimes and better handling historical data, preventing data loss and allowing extended periods for viewing statistics and monitoring trends.
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