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BMC TrueSight Operations Management vs CloudVision comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Cloud Monitoring Software
19th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), IT Infrastructure Monitoring (27th), AIOps (11th)
CloudVision
Ranking in Cloud Monitoring Software
36th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of CloudVision is 0.0%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
NP
Clients experience effective network management and comprehensive monitoring
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"We can verify uptimes as another source of keeping devices in compliance."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"A single point of management and monitoring, as well as upgradation and update is valuable."
 

Cons

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"More modules for less popular applications and better documentation."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The product must provide more AI capabilities."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The product must provide application or service monitoring features."
"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."
"CloudVision could have a user-friendly interface."
"CloudVision could have a user-friendly interface."
 

Pricing and Cost Advice

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"Other products are more expensive than BMC TrueSight."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"We did a five-year, multimillion dollar deal."
"Pricing is very high."
"CloudVision is an expensive product. We purchase its yearly license."
"CloudVision is an expensive product. We purchase its yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
14%
Manufacturing Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about CloudVision?
The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software.
What is your experience regarding pricing and costs for CloudVision?
CloudVision is an expensive product. We purchase its yearly license.
What needs improvement with CloudVision?
CloudVision could have a user-friendly interface.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight Operations Management vs. CloudVision and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.