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BMC TrueSight Operations Management vs CloudVision comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Cloud Monitoring Software
23rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Event Monitoring (3rd), IT Infrastructure Monitoring (30th), AIOps (13th)
CloudVision
Ranking in Cloud Monitoring Software
33rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.2% compared to the previous year. The mindshare of CloudVision is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
NP
Clients experience effective network management and comprehensive monitoring
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"I believe that the ease of use and UI is great"
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"BMC TrueSight Operations Management is easily scalable."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"A single point of management and monitoring, as well as upgradation and update is valuable."
 

Cons

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Cost is an issue with BMC TrueSight Operations Management."
"BMC TrueSight Operations Management could improve the reporting."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"BMC's online documentation is often incorrect or incomplete."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"CloudVision could have a user-friendly interface."
"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."
"CloudVision could have a user-friendly interface."
 

Pricing and Cost Advice

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Other products are more expensive than BMC TrueSight."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"CloudVision is an expensive product. We purchase its yearly license."
"CloudVision is an expensive product. We purchase its yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about CloudVision?
The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software.
What is your experience regarding pricing and costs for CloudVision?
CloudVision is an expensive product. We purchase its yearly license.
What needs improvement with CloudVision?
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products ava...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight Operations Management vs. CloudVision and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.