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| Product | Market Share (%) |
|---|---|
| BMC Track-It! | 1.2% |
| Statlook Free | 0.2% |
| Other | 98.6% |
Help Desk Automation
Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.
Knowledge Base
Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.
Improved Efficiency
Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.
Statlook is a professional and FREE ITAM (IT Asset Management) including asset inventory, license compliance, software management, user activity analysis, remote work monitoring, data protection, help/service desk,GDPR compliance tool & remote help. Statlook is a professional and FREE ITAM (IT Asset Management) which helps you to manage your tasks concerning: hardware, software, licenses, users, internet access, data protection, service desk, remote connection and remote help. The features include: asset inventory, license compliance, software management, user activity analysis, remote work monitoring, data protection, service desk solution, GDPR compliance tool & remote help module.
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