We performed a comparison between BMC Track-It! and Qualys VMDR based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manually capture the assets available within the location."
"The customization of the product and reporting capabilities have allowed us to provide upper management the graphs (data) they request that helps validate specific needs that we (IT) have."
"We use it to create and manage our work orders."
"Track-It! has many features that help make us more efficient and cost effective as a department."
"Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders."
"Our efficiency has improved drastically due to a massive reduction in phone calls."
"Using the Help Desk and Purchasing modules, they let us keep track of all the issues in our organization and analyze them for trends."
"The initial setup is pretty easy."
"Monitors workstations and servers for vulnerabilities and creates reports."
"The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities."
"Provides great functionality."
"It's stable and quite reliable."
"Tech support is helpful."
"I find the solution's dashboard interesting...The response time is fine. You can pull up reports without dragging or consuming bandwidth."
"Qualys VM's best features are vulnerability management and customizable scoring."
"Qualys VM's most valuable feature is automatic detection."
"The area where we would like to see improvement is in the asset management module."
"Their self-service is not user friendly."
"There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update."
"The solution is cumbersome to use."
"Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult."
"The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version."
"It's not very user-friendly at times and requires in-depth understanding. So, a layman or someone new to Qualys won't be able to easily understand it. You need education to use the solution."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"Make some minimal dashboard improvements."
"I do not like that all of the data is stored on the cloud."
"Qualys VM's machine learning and artificial intelligence features could be improved."
"The reporting needs improvement. It should generate much more stuff like field reports."
"The customer support is very bad."
"The disadvantage of working with Qualys is that the graphical interface is quite outdated."
BMC Track-It! is ranked 18th in IT Asset Management with 5 reviews while Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews. BMC Track-It! is rated 7.4, while Qualys VMDR is rated 8.2. The top reviewer of BMC Track-It! writes "Provides good stability, but it could be intuitive and easier to use". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". BMC Track-It! is most compared with ServiceNow and BMC Remedy , whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management. See our BMC Track-It! vs. Qualys VMDR report.
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