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BMC Remedy [EOL] vs infinipoint comparison

BMC and infinipoint are both solutions in the IT Asset Management category. BMC is ranked #5 with an average rating of 7.7, while infinipoint is ranked #53. BMC holds a 5.0% mindshare in IAM, compared to infinipoint’s 0.0% mindshare. Additionally, 91% of BMC users are willing to recommend the solution.
BMC Remedy [EOL]
Read 35 BMC Remedy [EOL] reviews
  • 1,724 Views
  • 1,621 Comparison Views
91% willing to recommend
infinipoint
  • 120 Views
  • 14 Comparison Views
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and infinipoint compete in the IT management space. Infinipoint seems to have the upper hand due to lower setup costs and advanced features.

Features: BMC Remedy [EOL] is recognized for its IT service management capabilities, workflow automation, and asset management. Infinipoint includes device identity, security features, and real-time risk assessments.

Ease of Deployment and Customer Service: BMC Remedy [EOL] offers an on-premises deployment requiring extensive configuration but benefits from strong customer support. Infinipoint's cloud-based deployment allows quick implementation, making it agile.

Pricing and ROI: BMC Remedy [EOL] incurs higher setup costs and longer ROI due to infrastructure investments. Infinipoint provides affordable investment with faster ROI through a cost-effective cloud solution.

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To learn more, read our detailed IT Asset Management Report (Updated: January 2025).
Buyer's Guide
IT Asset Management
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Remedy [EOL]
Ranking in IT Asset Management
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
License Management (1st)
infinipoint
Ranking in IT Asset Management
53rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Vulnerability Management (108th)
 

Mindshare comparison

As of September 2025, in the IT Asset Management category, the mindshare of BMC Remedy [EOL] is 5.0%, down from 7.6% compared to the previous year. The mindshare of infinipoint is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
BMC Remedy5.0%
infinipoint0.0%
Other95.0%
IT Asset Management
 

Featured Reviews

ArbenKlaiqi - PeerSpot reviewer
Impact modeling boosts service mapping efficiency with great technical support
The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Government
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise19
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
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What is your primary use case for BMC Remedy Asset Management?
BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
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What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
See all answers
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Comparisons

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BMC Helix Discovery vs BMC Remedy [EOL] Logo
BMC Helix Discovery vs BMC Remedy [EOL]
Compared 17% of the time
ManageEngine IT Asset Management vs BMC Remedy [EOL] Logo
ManageEngine IT Asset Management vs BMC Remedy [EOL]
Compared 10% of the time
Snow License Manager vs BMC Remedy [EOL] Logo
Snow License Manager vs BMC Remedy [EOL]
Compared 7% of the time
SymphonyAI IT Service Management vs BMC Remedy [EOL] Logo
SymphonyAI IT Service Management vs BMC Remedy [EOL]
Compared 6% of the time
More BMC Remedy [EOL] Competitors
No data available
 

Product Reports

Buyer's Guide
BMC Remedy [EOL]
September 2025
BMC Remedy [EOL] reportDownload BMC Remedy [EOL] product report
Buyer's Guide
IT Asset Management
January 2025
infinipoint reportDownload infinipoint product report
 

Also Known As

Remedy Asset Management
No data available
 

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?
  • Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
  • Intuitive Interface: User-friendly design with customizable options enhances usage.
  • Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
  • Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
  • Incident and Change Management: Supports ITIL processes for efficient handling of service requests.
What benefits and ROI should users consider in reviews?
  • Operational Efficiency: Enhanced automation reduces manual tasks.
  • Customizability: Adapts to complex environments for specific needs.
  • Scalability: Maintains performance in large, complex settings.
  • Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

Infinipoint is a pioneer in the Device-Identity-as-as-Service security category to extend a true Zero Trust security posture to devices. Infinipoint is the only solution that provides Single Sign-On (SSO) authorization integrated with risk-based policies and one-click remediation for non-compliant and vulnerable devices. This reduces risk by protecting access to an organization's data and services while transforming devices to support a world-class security posture. Infinipoint is able to do all this in a productive way that maintains business continuity with no disruption to the workforce. 

infinipoint
 

Sample Customers

Scripps Networks
Information Not Available
Buyer's Guide
IT Asset Management
January 2025
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