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BMC Helix Client Management vs SOTI MobiControl comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (8th), Endpoint Compliance (6th)
SOTI MobiControl
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
52
Ranking in other categories
Enterprise Mobility Management (EMM) (10th)
 

Featured Reviews

Cristian Testa - PeerSpot reviewer
Presales Manager Product Manager - Latin America Region at tdi
A stable solution that allows you to manage IT clients from receipt to retirement
The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.
Shailesh S. Moogi - PeerSpot reviewer
Regional Manager Presales & Training at QodeNext India Private Limited
Has improved mobile device management through features such as geofencing, firmware upgrades, and centralized control
One of the best features of SOTI MobiControl is that it is one of the oldest MDM solutions available. There are many features such as geofencing with map integration, APK upgrade, firmware upgrade, and it provides battery status, device status, and more. SOTI MobiControl impacts organizations positively because customers want an application MDM solution for managing their mobile devices from a central control. They have given good feedback and were happy with the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support from BMC Client Management is very good."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The solution provides multiple features in one place."
"The inventory and patch management tools are very valuable."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
"The most valuable features of the solution are patch management and software license management."
"MobiControl is vital to our operation."
"We can do auto patch updates using SOTI, and SOTI has been well placed in terms of the number of endpoints it can handle."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through."
"The remote control we have helps us a lot."
"We use the Lockdown Kiosk Mode feature on all of our devices. We use that so that the operators can't change any settings in the background, and so that the applications they run are immediately available to them. It's a good feature."
"The integration and deployment of features in SOTI MobiControl are very easy and user-friendly."
"The most valuable features are remote control and geo-fencing."
 

Cons

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"BMC Client Management could improve in the area of integration."
"BMC Client Management could improve in the area of integration."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"The solution needs to add whitelisting because many customers request it."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"In future releases, I would like to see a better configuration of the dashboard."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"SOTI MobiControl could improve by being more user-friendly."
"The documentation could be improved in SOTI MobiControl."
"If the interface was a little bit more intuitive, more easily allowed me to get to where I want to be, that would be a little bit nicer, as far as the file sync goes."
"I can't speak to any improvements to my organization right now because I don't have a functioning MDM."
"There could be a feature for user ID management."
"The scalability is horizontal, not vertical. One machine has to have all the accounts. That's one of the issues that we have found with scalability: You always have to keep the same machine. If you want to add a second machine, you need to split the account and that removes flexibility of management."
 

Pricing and Cost Advice

"To use BMC Client Management they charge annually per node."
"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"It makes sense to have scanners on SOTI MobiControl, but it makes less sense to have printers because there are fewer features for them, while the price is the same for both."
"Its pricing policy is not stable. The licensing is on a one-yearly, two-yearly, or three-yearly basis. There is no monthly fee."
"They've been pretty flexible with us, because we've changed the way we do our licensing a few times. We did a yearly, and then we went back and we did a quarterly, and I think we're back to yearly right now. We've been able to work stuff out and pricing has gone down since the onset. We've got a better rate per device and it's reasonable. The licensing cost from SOTI usually doesn't scare anybody, away once it's explained."
"There are additional costs if you want to use extra features."
"The solution that we were using costs less, but it didn't offer as much as Soti. It's comparable if you look at it over the five-year term."
"The product is less expensive than one of its competitors."
"SOTI is fairly priced. It's not super expensive. If you have a thousand devices that are licensed, it's going to start climbing up in price. Typically, it's like 25 bucks a seat for a year."
"SOTI's pricing seems to be competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Retailer
11%
Government
10%
Computer Software Company
9%
Manufacturing Company
15%
Computer Software Company
9%
Retailer
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for BMC Client Management?
BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...
What needs improvement with BMC Client Management?
In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...
What is your primary use case for BMC Client Management?
The most common use cases for BMC Client Management among my clients include managing inventory and deployment of a software package.
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What is your experience regarding pricing and costs for SOTI MobiControl?
I rate the pricing as an eight, which indicates it is on the more expensive side. However, I am not responsible for billing, that is handled by the finance team. I believe the price could be lower,...
What needs improvement with SOTI MobiControl?
The improvements can depend on various factors. Since I handle the technical side, I'm not concerned about the costing. As long as the UI gives me the functionality the customer needs and displays ...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
MobiControl
 

Overview

 

Sample Customers

Charter Manufacturing
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: April 2026.
894,738 professionals have used our research since 2012.