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BMC Helix Automation Console vs SecureWorks Taegis VDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Automation Console
Ranking in Vulnerability Management
55th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SecureWorks Taegis VDR
Ranking in Vulnerability Management
45th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Risk-Based Vulnerability Management (15th)
 

Mindshare comparison

As of July 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.1%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.9%, up from 0.1% compared to the previous year. The mindshare of SecureWorks Taegis VDR is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.1%
SecureWorks Taegis VDR0.5%
BMC Helix Automation Console0.9%
Other97.5%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at QDS
Centralized threat detection has improved incident response and now reduces alert fatigue
SecureWorks Taegis VDR's best features include unified detection and response, as it pulls in alerts and logs from all my different tools such as EDR, SIEM, firewall, cloud services, and Windows machines, collecting everything into one clean dashboard where I can view all these items and eliminate the need to hunt through ten dashboards to piece a threat together. I find it very easy to navigate and customize the dashboard to fit my team's needs once everything is set up, and it is very simple to view the dashboard after setup. Cloud and hybrid support is another valuable feature of SecureWorks Taegis VDR, as it supports on-premise and cloud workloads, managing endpoints and network traffic to provide centralized visibility regardless of where my assets live, whether in the cloud or on-premise. SecureWorks Taegis VDR has positively impacted my organization because of its ease of use. The positive impacts include faster incident response, as I can detect, investigate, and contain threats much faster because it shows the full attack path in one place with deeper analysis of everything, and it reduces alert fatigue by consolidating alerts into one or two high-confidence incidents, which improves analysis efficiency and morale.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CSPM is currently the most used feature, and we are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs."
"I found the initial setup user-friendly."
"Qualys TotalCloud's most valuable features are its security capabilities that help identify and mitigate risk factors."
"Generally, Qualys is very good at detections, whether on cloud or on-prem, and the agent allows deployment on both infrastructures, providing continuous monitoring of your assets, which is a key selling point for us."
"One of the most valuable features of Qualys TotalCloud is FlexScan, which is specifically for internet-facing VMs. We found this feature to be very useful. It was a key differentiator for us."
"Qualys TotalCloud's most valuable feature is its ability to link clusters of assets, providing a clear model of deployments, vulnerabilities, and statuses."
"I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily"
"I appreciate TotalCloud's real-time protection and remediation features. The remediation options include automated one-click remedies and custom changes that help manage vulnerabilities efficiently."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"Takes reports from other vulnerabilities."
"It's reasonably priced."
"I chose SecureWorks Taegis VDR because I trust SecureWorks, having worked with McAfee, Symantec, Trend Micro, Kaspersky, Carbon Black, Cylance, CrowdStrike, Palo Alto Cortex XDR, and more, and I would say SecureWorks Taegis VDR is outstanding among all the other vendors in terms of functionality, ease of access, and UI friendliness."
"SecureWorks Taegis VDR's best features include unified detection and response, as it pulls in alerts and logs from all my different tools such as EDR, SIEM, firewall, cloud services, and Windows machines, collecting everything into one clean dashboard where I can view all these items and eliminate the need to hunt through ten dashboards to piece a threat together."
"It is a one-stop solution for different needs with separate APIs. The product offers different solutions for different companies."
 

Cons

"We encountered challenges identifying the correct resource category for certain items, such as those in containers or storage."
"There is room for improvement in the support."
"The onboarding process is a bit difficult. In the initial phase, it is very difficult to understand the features, what the dashboard contains, and what criteria they are using."
"Regarding technical support from Qualys, they respond, but the response time can be too long. Sometimes we need to wait weeks for solutions to simple questions."
"The patching process with Qualys Patch Management, which is part of TotalCloud, does not cover installing certain prerequisites on the servers or workstations. This shortcoming means we must rely on SCCM when any service stack updates or additional prerequisites are needed."
"The support is not up to the mark and seems to be overburdened."
"An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"With BMC I'd like to see the ability to integrate with other software."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"No third-party applications or integrations with additional software solutions."
"SecureWorks Taegis VDR is very stable, though there is scope for improvement."
"There is always room for improvement in SecureWorks Taegis VDR, especially regarding user interface and navigation, as the platform is powerful but the UI can feel complex for new users."
"I would like to improve SecureWorks Taegis VDR by enhancing the dashboard to provide a holistic view with granular data."
 

Pricing and Cost Advice

"Qualys TotalCloud offers cost-effective licensing flexibility."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Although Qualys TotalCloud is relatively expensive due to its unique automation features, its cost-effectiveness is rated an eight out of ten, with ten being the most costly."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Qualys TotalCloud is expensive."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Construction Company
8%
Comms Service Provider
7%
Financial Services Firm
20%
Construction Company
18%
Comms Service Provider
11%
Insurance Company
7%
Comms Service Provider
17%
Construction Company
11%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise29
No data available
No data available
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
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What is your experience regarding pricing and costs for SecureWorks Taegis VDR?
My experience with the pricing, setup cost, and licensing for SecureWorks Taegis VDR is that it was very costly on a ...
What is your primary use case for SecureWorks Taegis VDR?
My main use case for SecureWorks Taegis VDR is as a central detection and response platform. For detection and respon...
What advice do you have for others considering SecureWorks Taegis VDR?
My advice for others looking into using SecureWorks Taegis VDR is to consider its tool consolidation feature, as it r...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
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Find out what your peers are saying about BMC Helix Automation Console vs. SecureWorks Taegis VDR and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.