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BMC Helix Automation Console vs SecureWorks Taegis VDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
BMC Helix Automation Console
Ranking in Vulnerability Management
53rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SecureWorks Taegis VDR
Ranking in Vulnerability Management
50th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Risk-Based Vulnerability Management (18th)
 

Mindshare comparison

As of October 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 1.1%, up from 0.2% compared to the previous year. The mindshare of SecureWorks Taegis VDR is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
SecureWorks Taegis VDR0.5%
BMC Helix Automation Console1.1%
Other97.2%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Jayaprakash Bojanapu - PeerSpot reviewer
Head of IT at Gokaldas Images (USA), Inc.
Automated risk assessment has improved data security but still needs finer file-level controls
In my opinion, SecureWorks Taegis VDR can be improved by adding some other important data security features. Since we are using a couple of backup devices through EDR only, my suggestion would be that additional security features are required so that we can smoothen the data flow. Data protection is a very significant concern for us, and we need security features that work at each file or directory level. I would like to see security features such as user level security, end user level security, group-wise security, and super user-wise security in the future. Time stamping is also very important for us. In the future, I would like to see additional features such as time stamping and file level stamping, as these are more important for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Qualys TotalCloud to other users."
"I appreciate Qualys TotalCloud's ability to onboard any type of device with ease, including containers."
"Qualys TotalCloud has saved our time by giving us better asset visibility and risk-based prioritization, as it has reduced the time spent manually reviewing CVEs and deciding what to address first."
"Qualys TotalCloud is overall the best tool available in the market for scanning purposes."
"By integrating TotalCloud, we have significantly reduced vulnerabilities in our deployment pipeline."
"Qualys TotalCloud has positively impacted our organization by helping us save time and manage all assets and remediation, allowing us to achieve quarterly and half-yearly goals."
"One of the features I appreciate is the ability to generate daily reports without relying on anyone else."
"It is a cloud-native app that integrates with both IaaS and SaaS. It seamlessly integrates with other platforms."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"Takes reports from other vulnerabilities."
"It's reasonably priced."
"It is a one-stop solution for different needs with separate APIs. The product offers different solutions for different companies."
"I chose SecureWorks Taegis VDR because I trust SecureWorks, having worked with McAfee, Symantec, Trend Micro, Kaspersky, Carbon Black, Cylance, CrowdStrike, Palo Alto Cortex XDR, and more, and I would say SecureWorks Taegis VDR is outstanding among all the other vendors in terms of functionality, ease of access, and UI friendliness."
"I would assess the impact of SecureWorks Taegis VDR on my organization's threat detection efficiency as very positive because we have a couple of devices."
"SecureWorks Taegis VDR's best features include unified detection and response, as it pulls in alerts and logs from all my different tools such as EDR, SIEM, firewall, cloud services, and Windows machines, collecting everything into one clean dashboard where I can view all these items and eliminate the need to hunt through ten dashboards to piece a threat together."
 

Cons

"Regarding improvements to Qualys TotalCloud, I suggest that user navigation can be enhanced because initially, many users found it complicated and had trouble understanding the platform due to information being spread across multiple tabs."
"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"It is already perfect, but they can bring some newer dashboards and customization options for the dashboard. It would be great to be able to include on-prem assets on the dashboard."
"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"There should be improvement from a dashboard perspective when collecting and showcasing data to lead management."
"I sometimes have difficulty detecting or uninstalling certain versions of applications, which I have to do manually."
"I would like the ability to disable certain default built-in policies as they can be misleading when creating dashboards. That is the top one."
"From a downside perspective, the UI is not user-friendly and feels dated compared to other tools like Prisma Cloud."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"With BMC I'd like to see the ability to integrate with other software."
"There is always room for improvement in SecureWorks Taegis VDR, especially regarding user interface and navigation, as the platform is powerful but the UI can feel complex for new users."
"I would like to improve SecureWorks Taegis VDR by enhancing the dashboard to provide a holistic view with granular data."
"SecureWorks Taegis VDR is very stable, though there is scope for improvement."
"Regarding technical support, I would say it is not that much up to the mark. That is one of the biggest concerns for us."
 

Pricing and Cost Advice

"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Although Qualys TotalCloud is relatively expensive due to its unique automation features, its cost-effectiveness is rated an eight out of ten, with ten being the most costly."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"TotalCloud's price is about right where I would expect it to be."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
11%
Construction Company
21%
Comms Service Provider
18%
Financial Services Firm
16%
Outsourcing Company
9%
Comms Service Provider
17%
Construction Company
14%
Manufacturing Company
12%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise35
No data available
No data available
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SecureWorks Taegis VDR?
I think the pricing of SecureWorks Taegis VDR is also higher compared to other options. The pricing is also more.
What is your primary use case for SecureWorks Taegis VDR?
The features I find most valuable in SecureWorks Taegis VDR include data security, which is the main concern for us. ...
What advice do you have for others considering SecureWorks Taegis VDR?
I have used SecureWorks Taegis VDR's automated risk assessment. The metrics I use to measure the impact of SecureWork...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

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Online Business Systems
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Find out what your peers are saying about BMC Helix Automation Console vs. SecureWorks Taegis VDR and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.