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BMC Helix Automation Console vs Kandji comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Automation Console
Ranking in Vulnerability Management
50th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kandji
Ranking in Vulnerability Management
43rd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (7th), Enterprise Mobility Management (EMM) (14th), Endpoint Detection and Response (EDR) (31st)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of BMC Helix Automation Console is 0.9%, up from 0.1% compared to the previous year. The mindshare of Kandji is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Kandji0.3%
BMC Helix Automation Console0.9%
Other98.8%
Vulnerability Management
 

Featured Reviews

ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Automated updates have strengthened security and save me time on daily device management
In my opinion, the best features Kandji offers are its UI, which is very clean and clear to use, not overly cluttered, allowing me to see the icon of all the different apps that I can install, and when I click on the little icon in my toolbar, it shows me any updates which I am able to install, making it very easy to use. The clean UI and ease of use definitely save me time, probably cutting the time in half for trying to figure out when to install updates myself, because the notifications are pushed to me, which is good since I want to keep my system up to date without interfering with my workflow. Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it, which is good, and it probably has saved at least 30% of my time from manually having to look for updates since it just notifies me when the update is ready. Kandji's automatic installation feature ensures our team's compliance or security posture, as it makes sure we are up to date and all on the same version of a particular tool, which is very important for a technical IT team to avoid differences that might affect functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Takes reports from other vulnerabilities."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's reasonably priced."
"I highly recommend Kandji to others looking into using it since I have not seen any game-breaking issues; it is highly reliable, scalable, improves security, and reduces the time individuals need to spend on system configuration for security updates."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
 

Cons

"No third-party applications or integrations with additional software solutions."
"With BMC I'd like to see the ability to integrate with other software."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"Kandji should give open customization."
 

Pricing and Cost Advice

Information not available
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
14%
Comms Service Provider
12%
Insurance Company
8%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will get are another. Indeed, there is a benefit to consider. Managing the product be...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple la...
What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that their pricing structure is bucket-based, requiring licenses to be bought in large groups, which is not an issue for my organization due...
What needs improvement with Kandji?
I have not been involved in the purchase process of Kandji, but I understand it is very Apple-centric and they have very recently come out with support for Windows or Android, although I do not bel...
What is your primary use case for Kandji?
My main use case for Kandji is that within my organization, I have a Mac as my work laptop, and Kandji is used for self-service platforms so that we can download tools, as well as secondly, automat...
 

Also Known As

TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Online Business Systems
Information Not Available
Find out what your peers are saying about BMC Helix Automation Console vs. Kandji and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.