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BMC Helix Automation Console vs CompassOne by Blackpoint Cyber comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
18th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (3rd)
BMC Helix Automation Console
Ranking in Vulnerability Management
43rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
CompassOne by Blackpoint Cyber
Ranking in Vulnerability Management
41st
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (36th), Endpoint Detection and Response (EDR) (34th), Application Control (9th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of January 2026, in the Vulnerability Management category, the mindshare of Zafran Security is 1.1%, up from 0.2% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.8%, up from 0.2% compared to the previous year. The mindshare of CompassOne by Blackpoint Cyber is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Zafran Security1.1%
CompassOne by Blackpoint Cyber0.3%
BMC Helix Automation Console0.8%
Other97.8%
Vulnerability Management
 

Featured Reviews

Reviewer6233 - PeerSpot reviewer
Works at a healthcare company with 10,001+ employees
Has become an indispensable tool in our cybersecurity arsenal
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."
"It's reasonably priced."
"Takes reports from other vulnerabilities."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"No third-party applications or integrations with additional software solutions."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Some texts seem to report items as normal too quickly."
 

Pricing and Cost Advice

Information not available
Information not available
"The pricing is reasonable."
"The pricing is in line with other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Outsourcing Company
6%
No data available
Computer Software Company
12%
Healthcare Company
8%
Retailer
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
 

Also Known As

No data available
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
CoreRecon, Peerless Tech Solutions, Lorien Health
Find out what your peers are saying about BMC Helix Automation Console vs. CompassOne by Blackpoint Cyber and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.