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BMC Compuware Strobe vs BMC TrueSight Operations Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Compuware Strobe and BMC TrueSight Operations Management based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC Compuware Strobe vs. BMC TrueSight Operations Management report (Updated: September 2022).
634,550 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is application monitoring.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""The VPN is one of the solution's most valuable features for us.""Working with the solution is very easy. It's user-friendly.""It does everything we wanted it to do."

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"The initial setup was fairly easy."

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"It is a stable solution.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The solution has a very good business event manager tool.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""BMC TrueSight Operations Management is easily scalable.""I like the event management part.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."

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Cons
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""They should bring the pricing down to be more competitive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""I haven't come across any features that are lacking.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""The solution is quite expensive.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

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"There are certain aspects of the configuration that could be simplified a bit."

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"The pricing could be better.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""The UI for the end users could be improved and more flexible than it is now.""It would be better if the initial setup and deployment were more straightforward.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""The solution is overly complex.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."

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Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

    Information Not Available
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    634,550 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly… more »
    Top Answer:The initial setup was fairly easy.
    Top Answer:I don't really handle the financial side of things. I'm not sure about what the cost of licensing is.
    Top Answer:I'm not sure how to improve the solution. It currently has all of the features we need. There are certain aspects of the… more »
    Comparisons
    Also Known As
    New Relic Mobile
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Compuware Strobe is the industry-leading mainframe application performance management and analysis solution for mainframe applications. With Strobe, IT departments can pinpoint application inefficiencies that cause excessive CPU consumption, elongated elapsed times and reduce hardware and software costs while increasing customer satisfaction.

    With Strobe, mainframe teams can:

    • Locate and improve resource-consumptive database calls
    • Identify tuning opportunities to reduce monthly software licensing costs (MLC)
    • Resolve performance issues before they impact application service levels
    • Apply analytics to captured data to produce reports showing high-resource consumption and applications that need tuning
    • Measure activity of both online and batch-processing applications in single and multiple- system environments
    • Identify several I/O problems, including inefficient VSAM file buffering
    • Create and schedule automatic, reusable measurements
    • Automatically detect performance problems by using a rolling average of CPU consumption and elapsed-time metrics

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Offer
    Learn more about New Relic APM
    Learn more about BMC Compuware Strobe
    Learn more about BMC TrueSight Operations Management
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Chunghwa Telecom, Helvetia, Comerica Bank, Erste Group, Bank of Ireland, Southern Farm Bureau Casualty Insurance Company (SFBCIC)
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Comms Service Provider10%
    Government6%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company19%
    Insurance Company12%
    Comms Service Provider9%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm12%
    Comms Service Provider11%
    Government10%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise6%
    Large Enterprise80%
    REVIEWERS
    Small Business42%
    Midsize Enterprise13%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise75%
    Buyer's Guide
    Application Performance Management (APM)
    September 2022
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: September 2022.
    634,550 professionals have used our research since 2012.

    BMC Compuware Strobe is ranked 40th in Application Performance Management (APM) with 1 review while BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 9 reviews. BMC Compuware Strobe is rated 8.0, while BMC TrueSight Operations Management is rated 8.6. The top reviewer of BMC Compuware Strobe writes "Stable with a good database and a good interface". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "Intelligent and proactive monitoring solution that's reliable and easy to scale". BMC Compuware Strobe is most compared with IBM Application Performance Analyzer for zOS, IBM Application Performance Management, CA Mainframe Application Tuner, Dynatrace and AWS X-Ray, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, ServiceNow IT Operations Management and Broadcom DX Application Performance Management.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.