BMC Compuware Strobe vs BMC TrueSight Operations Management comparison

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Executive Summary

We performed a comparison between BMC Compuware Strobe and BMC TrueSight Operations Management based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup was fairly easy."

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"It is a stable solution.""The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud.""It works irrespective of the operating system we’re running.""It is a scalable solution.""The solution has a very good business event manager tool.""The ability to pull hosts together to show what processes are running, so it can be used for change management.""The noise reduction for ticketing works much better than we have seen in a lot of other companies.""The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

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Cons
"There are certain aspects of the configuration that could be simplified a bit."

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"The UI for the end users could be improved and more flexible than it is now.""The solution could improve its price.""In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.""Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need.""The solution is overly complex.""We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

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Pricing and Cost Advice
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  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
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    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
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    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    Compuware Strobe is the industry-leading mainframe application performance management and analysis solution for mainframe applications. With Strobe, IT departments can pinpoint application inefficiencies that cause excessive CPU consumption, elongated elapsed times and reduce hardware and software costs while increasing customer satisfaction.

    With Strobe, mainframe teams can:

    • Locate and improve resource-consumptive database calls
    • Identify tuning opportunities to reduce monthly software licensing costs (MLC)
    • Resolve performance issues before they impact application service levels
    • Apply analytics to captured data to produce reports showing high-resource consumption and applications that need tuning
    • Measure activity of both online and batch-processing applications in single and multiple- system environments
    • Identify several I/O problems, including inefficient VSAM file buffering
    • Create and schedule automatic, reusable measurements
    • Automatically detect performance problems by using a rolling average of CPU consumption and elapsed-time metrics

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Sample Customers
    Chunghwa Telecom, Helvetia, Comerica Bank, Erste Group, Bank of Ireland, Southern Farm Bureau Casualty Insurance Company (SFBCIC)
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm32%
    Computer Software Company13%
    Manufacturing Company12%
    Insurance Company9%
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise8%
    Large Enterprise82%
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    BMC Compuware Strobe is ranked 59th in Application Performance Monitoring (APM) and Observability while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. BMC Compuware Strobe is rated 8.0, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of BMC Compuware Strobe writes "Stable with a good database and a good interface". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". BMC Compuware Strobe is most compared with IBM Application Performance Analyzer for zOS, IBM Application Performance Management and Mainframe Application Tuner, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.