BMC Cloud Lifecycle Management vs Datadog comparison

BMC Helix and Datadog are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #45, while Datadog is ranked #2 with an average rating of 8.7. BMC Helix holds a 0.3% mindshare in CMS, compared to Datadog’s 8.5% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 97% of Datadog users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

494 Views
203 Comparison Views

80% willing to recommend

Datadog

Read 188 Datadog reviews

23,433 Views
7,499 Comparison Views

97% willing to recommend

BMC Cloud Lifecycle Management

Datadog

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 13, 2025

Datadog and BMC Cloud Lifecycle Management compete in the cloud management and monitoring space. Datadog often holds an edge due to positive feedback on pricing and support, while BMC is noted for its strong features deemed worth the investment.

Features: Datadog offers powerful real-time monitoring, customizable dashboards, and extensive integrations. It supports numerous services, facilitating seamless monitoring across diverse environments. BMC Cloud Lifecycle Management excels in orchestration and automation, is ideal for multi-cloud environments, and emphasizes resource management and orchestration.

Room for Improvement: Datadog can enhance its support for complex orchestration and improve documentation for newer users. There's room to improve its large-scale integration management. BMC Cloud Lifecycle Management could streamline its deployment process for ease of use. Enhancements in user interface design and initial setup costs could benefit BMC.

Ease of Deployment and Customer Service: Datadog's straightforward deployment process and comprehensive documentation support swift implementations. Its customer service is praised for responsiveness. BMC, while requiring more technical expertise during setup, offers structured support levels, benefiting more complex deployment needs and fostering ongoing customer support once operational.

Pricing and ROI: Datadog's competitive pricing and flexible plans cater to a range of usage levels, encouraging better ROI with lower initial costs. BMC involves higher upfront and ongoing costs but offers high ROI for enterprises requiring detailed orchestration and resource management, serving long-term strategic investments.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Datadog Report (Updated: September 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Datadog

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (38th)

Datadog

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

188

Ranking in other categories

Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), IT Infrastructure Monitoring (3rd), Log Management (4th), Container Monitoring (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.2% compared to the previous year. The mindshare of Datadog is 8.5%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
Datadog	8.5%
BMC Cloud Lifecycle Management	0.3%
Other	91.2%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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reviewer820579

Senior Product Manager at Redfin Corp

Single pane of glass, easy to share dashboards, and good for monitoring

We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks. I wish there was a global setting that lets an admin restrict which regions DD is turned on in as a default setup step. Sometimes, the APM service dashboard link isn't sharable. I click something in the service catalog, and on that service's APM default view, I try to share a link to that with a teammate, and they reach a blank or error screen. I wish there was more organization and detail in the suggestions when I use the query editor. I'm never quite sure when the autofill dropdown shows up if I'm seeing some custom tag or some default property, so I have to know exactly what I'm looking for in order to build a chart. It's hard to navigate and explore using the query autofill suggestions without knowing exactly what tag to look for. It's been a bit hard to understand how data gets sampled or how many data points a particular dashboard value is using. We've had questions over the RUM metrics that we see and we had to ask for help with how values are calculated, bin sizes, etc to get confidence in our data.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Automates Java EE Application Deployment from an SCM system."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Assesses change impact or completes an audit using multiple dashboard views."

"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."

"The solution has helped our organization with custom events to track specific cases."

"The selection of monitors is a big feature I have been working with."

"The initial setup is very straightforward."

"APM is great and has provided low-effort out-of-the-box observability for various services."

"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."

"The most valuable features are the dashboards and the reporting."

"The observability on offer is the most useful aspect of the product."

More Datadog pros

Cons

"Needs integrations with other providers to provide a custom public cloud environment."

"The installation and configuration can be tricky due to it being built on Remedy."

"One of the major problems is that support is not so good."

"The query performance could be improved, particularly when handling large datasets, as slower response times can hinder efficiency."

"The product needs a better Datadog agent installation."

"I found the documentation can sometimes be confusing."

"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."

"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."

"The UI has a lot going on. It should be simpler and have a better way to onboard someone new to using Datadog."

"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."

"Datadog could be improved if it could detect other software in a container or server."

More Datadog cons

Pricing and Cost Advice

Information not available

"While it is an expensive product, I would rate the pricing level at four out of five."

"Pricing seemed easy until the bill came in and some things were not accounted for."

"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."

"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."

"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."

"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."

"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."

"This solution is budget friendly."

More Datadog pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	78
Midsize Enterprise	42
Large Enterprise	82

Questions from the Community

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Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

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Comparisons

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 31% of the time

CloudBolt vs BMC Cloud Lifecycle Management

Compared 25% of the time

Amazon CloudWatch vs BMC Cloud Lifecycle Management

Compared 22% of the time

BMC Helix Cloud Security vs BMC Cloud Lifecycle Management

Compared 22% of the time

More BMC Cloud Lifecycle Management Competitors

Dynatrace vs Datadog

Compared 11% of the time

Azure Monitor vs Datadog

Compared 8% of the time

Splunk Enterprise Security vs Datadog

Compared 4% of the time

New Relic vs Datadog

Compared 4% of the time

AWS X-Ray vs Datadog

Compared 4% of the time

More Datadog Competitors

Product Reports

Buyer's Guide

Cloud Management

October 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Datadog

October 2025

Download Datadog product report

Also Known As

BMC CLM

No data available

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.

Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.

What are Datadog's Key Features?

Sharable Dashboards: Facilitate collaboration with customizable, intuitive dashboards.
Extensive Integrations: Seamlessly connects with tools like Slack and AWS to support workflows.
APM and RUM: Provides deep insights into application performance and user interactions.
Real-Time Tools: Enables agile responses to system issues with real-time monitoring.
Unified Tagging and Visualization: Eases management of complex systems with simplified visualization.

What Benefits and ROI Should Users Look For?

Efficient Troubleshooting: Centralized logging speeds up the identification and resolution of issues.
Streamlined Workflows: Integrations with popular tools enhance operational efficiency.
Improved Observability: Comprehensive monitoring improves system reliability and performance.
Resource Optimization: Efficient microservices and container management leads to better cloud resource utilization.
Responsive Alerts: Customizable alerts ensure timely identification of critical issues.

In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.

Datadog

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Buyer's Guide

BMC Cloud Lifecycle Management vs. Datadog

September 2025

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