BlueCat Infrastructure Assurance (BCIA) vs ScienceLogic comparison

BlueCat Infrastructure Assu...

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93% willing to recommend

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Executive Summary

We performed a comparison between BlueCat Infrastructure Assurance (BCIA) and ScienceLogic based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BlueCat Infrastructure Assurance (BCIA) vs. ScienceLogic Report (Updated: June 2025).

BlueCat Infrastructure Assurance (BCIA) vs. ScienceLogic

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Helped 859,545 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlueCat Infrastructure Assu...

Ranking in IT Infrastructure Monitoring

39th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in IT Infrastructure Monitoring

21st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (26th), Server Monitoring (13th), IT Operations Analytics (7th), Cloud Monitoring Software (16th), AIOps (8th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of BlueCat Infrastructure Assurance (BCIA) is 0.1%, up from 0.0% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Bob Stiles

Cyber Security Architect Engineer at a financial services firm with 5,001-10,000 employees

Offers proactive issue detection through customized alerts enhances troubleshooting

We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."

"Thanks to BlueCat, we have not experienced any downtime in the past two years."

"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."

"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."

"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."

"The tool is quite easy to deploy, and it offers very good support."

"The power flow is great."

"I recommend ScienceLogic to other users."

"The best feature is the highly flexible graphs."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

More ScienceLogic pros

Cons

"BlueCat Infrastructure Assurance does not support all network security devices."

"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."

"BlueCat Infrastructure Assurance does not support all network security devices."

"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."

"They should add CLI command modes and scripts for high performance."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

"The product must educate its strategic partners for deployment."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"They should improve their support process and add chat."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

More ScienceLogic cons

Pricing and Cost Advice

"The pricing for BlueCat Infrastructure Assurance is fairly comparable."

"BlueCat Infrastructure Assurance is reasonably priced."

"BlueCat Infrastructure Assurance meets our budget requirements."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"The pricing model for ScienceLogic could improve."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for BlueCat Infrastructure Assurance (BCIA)?

BlueCat Infrastructure Assurance is reasonably priced.

What needs improvement with BlueCat Infrastructure Assurance (BCIA)?

BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...

What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?

My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

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Comparisons

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Product Reports

BlueCat Infrastructure Assurance (BCIA)

Download BlueCat Infrastructure Assurance (BCIA) product report

BlueCat Infrastructure Assurance (BCIA) report

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Also Known As

Indeni

No data available

Overview

BlueCat Infrastructure Assurance (BCIA) is a proactive monitoring and automation solution. Think of it as a virtual DDI expert, on duty 24/7. Infrastructure Assurance provides deep visibility into BlueCat Integrity enterprise environments, including its key BlueCat Address Manager and BlueCat DNS/DHCP Server (BDDS) components. It proactively interrogates your systems to ensure they are healthy. Should it find an issue, the platform flags it, generates an alert, and provides a list of recommended remediation steps that admins can take.

BlueCat

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

BlueCat Infrastructure Assurance (BCIA) vs. ScienceLogic