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Blue Prism vs IBM watsonx Orchestrate comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Agentic Automation
4th
Ranking in Business Orchestration and Automation Technologies
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th)
IBM watsonx Orchestrate
Ranking in Agentic Automation
10th
Ranking in Business Orchestration and Automation Technologies
24th
Average Rating
7.8
Reviews Sentiment
5.1
Number of Reviews
8
Ranking in other categories
AI Agent Builders (10th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
TA
Technology Architect at Infosys
Automation has delivered secure banking workflows and handles complex client applications efficiently
If we are talking about how Blue Prism has impacted the accuracy and speed of data processing in my tasks compared to UiPath, it is better than UiPath. There is no doubt about it. I will definitely recommend Blue Prism to other users and companies because, as I mentioned, when comparing UiPath and Blue Prism, I find that UiPath offers multiple online training opportunities. Compared to Blue Prism, I see that all the training materials, small videos, and diplomas are more readily available in UiPath, but I do not think everything is as accessible in Blue Prism. My overall rating for Blue Prism is ten out of ten because I worked almost five years in Blue Prism and my experience has been good.
reviewer2886744 - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Automation has streamlined complex workflows and delivers faster, more reliable onboarding
I think IBM watsonx Orchestrate can be improved by implementing simpler configuration for complex workflows and providing more flexibility when building custom integrations with internal applications. The monitoring and debugging experience could also be more detailed, especially for understanding exactly where a multi-step workflow failed and why. Regarding needed improvements, the overall user experience is fairly intuitive, but some advanced configuration areas have a steep learning curve for new users. I would also like to see more detailed, real-world examples in the documentation, particularly for complex enterprise integrations, troubleshooting, and production deployment patterns. Better production monitoring and more detailed troubleshooting would make a noticeable difference. More ready-to-use enterprise integration patterns and clearer guidance for scaling complex workflows would also help teams adopt faster.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere is very good for rapid development. It has all the capabilities in terms of giving a stable automation framework. It has very cool technical capabilities, like MetaBots, dev controls, and object cloning."
"We are getting approximately two hundred percent return on investment from Automation Anywhere throughout our automation journey, including RPA and our current Agentic Process Automation implementation, which is definitely a very good ROI we are receiving from Automation Anywhere."
"The code automation platform is the most valuable feature."
"The impact on efficiency from Document Automation is significant, as it has given us approximately 70 to 80 percent of savings, with almost close to 90 percent efficiency and cost savings of approximately 70 to 80 percent of an FTE per person."
"The integrations with the OCR engines in Automation Anywhere are quite powerful, and they have helped us in many projects."
"The benefits include a reduction in tedious tasks and manual handling of tasks and time savings."
"The most valuable feature is the conversion of PDF Invoices to CSV and to PDF Boxes."
"We have saved 60 to 70 percent on operations."
"It's a stable and reliable solution, we haven't had any issues with instability."
"The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"We are using Blue Prism to automate any of your manual tasks that are related to desktop, web-based applications, email, and Excel, and for any two-handled records that have been created with many items and have been automated, we use Blue Prism to manage them."
"It has improved our organization in that we have been able to reduce manpower a lot, as lots of manual tasks have now been automated, and it has really been helpful in the field of insurance."
"Being able to create an object and use it for multiple processes has been very useful for us."
"One key feature is the workflow design is able to be customized according to the way that you want the automation to work."
"Once we got up and running, it's amazing, it's perfect."
"The most valuable feature of Blue Prism is the control and development of the processes from one location."
"For an organization that uses IBM, it is definitely a tool that integrates very well and clearly with the entire IBM suite, and beyond that it is also powerful because it integrates with all cloud providers without any problems."
"IBM watsonx Orchestrate helped my team move from building every AI workflow from scratch to using reusable agents, tools, and integrations; this meant APIs, authentication logic, knowledge sources, and business actions could be packaged once and then reused across multiple use cases instead of being built for each assistant."
"IBM watsonx Orchestrate has positively impacted our organization by helping us with governance and security layers for AI agents."
"Regarding IBM watsonx Orchestrate's AI capabilities, governance and security are extremely valuable and top of the industry."
"IBM watsonx Orchestrate has positively impacted my organization by providing a new optimized environment in which I could create much more powerful and complex agents, helping us create different opportunities and show demos at various events, allowing clients to see what we can do with the platform."
"Regarding IBM watsonx Orchestrate's AI capabilities, I think its governance and security appear to be top-notch."
"IBM watsonx Orchestrate has positively impacted my organization by providing ease of implementation, configuration, and integration, making it very easy and possibly beneficial for the team."
"For one of our onboarding workflows, the overall turnaround time came down by roughly 30 to 40%, primarily by removing manual handoffs and follow-ups."
 

Cons

"MetaBot helps getting data from SAP, but we still have some cases where we cannot fetch data from SAP."
"I would also like to see better communication with their customer success teams. It often takes longer than expected when we submit requests for help or come across a problem we want to resolve. While I can appreciate that it sometimes takes a while to get the appropriate answer, it would be nice to be in constant communication about where they are in the process."
"The product falls behind in working with webhooks."
"We could use more accuracy with IQ Bot."
"In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far."
"They need to make the solution more robust."
"The version that I used (10.3) was not that stable. It easily crashed in-between processes."
"We have done some automation of incoming documents, but it has been somewhat hard."
"We didn't find it much useful for unstructured data. It is not easy to do the automation with Blue Prism if you have unstructured data. It should have better automation processes or connectors for unstructured data such as PDFs or pictures. It has a connector for different applications, such as SAP, but we use a few other applications for which it doesn't have a connector. It should have a more comprehensive dashboard that we can use to see the processes that are running and control the parameters."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement."
"Optical character recognition has room for improvement."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"They should incorporate more functionalities in the analytics tool."
"For developers, they should have some kind of recording feature."
"Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment."
"We have found it difficult to receive support from Blue Prism."
"IBM watsonx Orchestrate could be improved by reducing the onboarding experience and getting the AI agent live."
"The best things to improve about IBM watsonx Orchestrate are better debugging across multiple agent workflows."
"The customer support takes longer than is reasonable."
"My experience with pricing, setup cost, and licensing for IBM watsonx Orchestrate reveals that it is expensive."
"Probably the documentation could be a bit lighter and maybe integrated with AI tools that allow immediate access to the answer."
"Better integration with other services can improve IBM watsonx Orchestrate."
"The monitoring and debugging experience could also be more detailed, especially for understanding exactly where a multi-step workflow failed and why."
 

Pricing and Cost Advice

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"The initial setup and licensing fees are high, and although it saves costs in the long run, reaching the break-even point can take at least six months."
"The major reason that we selected Automation Anywhere was the licensing model."
"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
"I advise others that even as of right now, the setup cost and licensing cost to automate bots on Automation Anywhere is steep but it is worth the investment!"
"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"The solution is costly and the licensing is very confusing."
"Our licensing fees are approximately $5,000 USD per year."
"We have a three-year contract that is paid on a yearly basis."
"To use Blue Prism, there is a need to pay INR 15,000 per customer."
"With Blue Prism, there are no additional fees"
"The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side."
"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
"I give the price of the solution a seven out of ten."
"Licensing is on a yearly basis."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
17%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
6%
Comms Service Provider
22%
Outsourcing Company
14%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise86
Large Enterprise563
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
What needs improvement with IBM watsonx Orchestrate?
Better integration with other services can improve IBM watsonx Orchestrate. For example, integrating directly with Az...
What is your primary use case for IBM watsonx Orchestrate?
My main use case for IBM watsonx Orchestrate is to create an intelligent layer for AI agent orchestrations. When we n...
What advice do you have for others considering IBM watsonx Orchestrate?
Business users leverage the no-code tools within IBM watsonx Orchestrate mostly for creating dashboards and looking a...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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Find out what your peers are saying about Blue Prism vs. IBM watsonx Orchestrate and other solutions. Updated: September 2026.
917,884 professionals have used our research since 2012.