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Blackboard Learning Management vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
Learning Management Systems (LMS) (7th)
Zoom Workplace Business
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
Virtual Meetings (1st)
 

Mindshare comparison

Blackboard Learning Management and Zoom Workplace Business aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 1.0%, down 2.4% compared to last year.
Zoom Workplace Business, on the other hand, focuses on Virtual Meetings, holds 7.8% mindshare, down 11.2% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Blackboard Learning Management1.0%
Moodle4.1%
Cornerstone Learn3.5%
Other91.4%
Learning Management Systems (LMS)
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.8%
Webex5.5%
TeamViewer3.9%
Other82.8%
Virtual Meetings
 

Q&A Highlights

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
 

Featured Reviews

JS
Senior Consultant / Security Consultant at a tech services company with 1,001-5,000 employees
Consistently supports dynamic learning environments and strengthens educational interactions
Since I've been working with Blackboard Learning Management for an extended period, I've witnessed its evolution and consistent dedication to pedagogy. The platform's ability to deliver exams and content in a technical way is superior to most other platforms. This delivery system allows for establishing checkpoints before progressing to new content, ensuring students understand current material before moving forward. The platform offers various conditions for content progression and exams. Students can take exams multiple times at the instructor's discretion, requiring specific passing scores for content release. Additionally, peer-reviewed paper submissions can be required before accessing new content. If a student struggles with an exam section, the system halts the exam and allows review of the specific content they might not understand. The adaptive release feature is particularly interesting as it customizes the learning environment for individual students, including those with special needs or delivery requirements. The platform checks documents for accessibility, sending alerts for missing alt text in images and can generate automatic alt text. This ensures compliance with universal design laws, similar to U.S. 508 compliance. While specific measurable benefits cannot be specified since this course has always been delivered through Blackboard Learning Management, the course has grown from 12 students to nearly 200 at semester start. The structured delivery enables incorporation of additional teaching assistants due to uniform methodologies. The platform's compatibility for data export to other institutions opens interesting revenue streams through course sharing agreements, which has influenced my consistent choice to work with it.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blackboard is our main ally as a learning management system, allowing us to manage all of our courses, implement them on our own platform, and obtain detailed user statistics while supporting thousands of users with stable performance."
"One of the most important features is the possibility of creating unlimited subdomains."
"The platform's ability to deliver exams and content in a technical way is superior to most other platforms, allowing for establishing checkpoints before progressing to new content and ensuring students understand current material before moving forward."
"Meeting dynamic educational requirements with Blackboard Learning Management's adaptability and personalized learning environments is the main reason for success in academic performance in this business school."
"The solution is easy to use."
"Such a good product, you can use this within any domain/field, such as the education sector, organizations, corporations."
"The real-time live interactions have been great."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"I've never had to use tech support for it. It just works."
"The solution is simple to use, anyone can use it, the product offers a free version as well as an enterprise version, it is stable, the scalability is very good, my end-user experience has been very positive, the product is quite secure and you can use it remotely, and the installation is very straightforward."
"The solution is stable and user-friendly."
"The initial setup is easy."
"I like the whole application and it's a good option for meetings when it's difficult to attend in person."
"Zoom is scalable. We have about 10,000 users at my company."
"Any cloud-based service offers a lot of benefits for customers: They don't have to invest in any on-prem infrastructure and they can use it on the go; they can be in the office, at home, traveling, at a hotel, or wherever, and they can start a meeting."
"The most valuable feature is that it's easy to use."
 

Cons

"There was a reason you needed to do updates, including in the middle of semesters; you couldn't even maintain functionality through a 16-week semester."
"Without this application, access to courses using some devices is a little complicated."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes."
"The solution is not flexible."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"The solution must provide better integration with third-party software."
"The interface requires some slight improvement in that it could better show the meeting attendees."
"Zoom could improve by increasing the time limitation in the free version."
"The voice quality could improve, and there are issues with the background."
"Zoom isn't well integrated with anything else. Obviously, it's integrated enough to be able to set an appointment or schedule a Zoom meeting."
"Zoom could improve by being more user-friendly."
"The inclusion of some more advanced security features would be an improvement."
"The time limitations for the free version should be increased from 40 minutes."
"Zoom is more expensive than others."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"There is a free version available with time limits."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"We are using the free version of the solution."
"I am making yearly payments. So, I am paying 250 USD a year."
"Zoom is free."
"We have subscribed to a package for Zoom and it is a monthly payment."
"I have been using the free version of Zoom."
"I am using the free version of Zoom."
report
Use our free recommendation engine to learn which Learning Management Systems (LMS) solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Answers from the Community

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 7, 2020
For training session Webex is best the best solution.
CW
Senior Consultant at a tech services company with 11-50 employees
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
University
17%
Government
11%
Educational Organization
10%
Comms Service Provider
7%
Performing Arts
11%
Financial Services Firm
8%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
What is your primary use case for Blackboard Learning Management?
I use Blackboard Learning Management in a business school. I utilize it to take courses and lessons in a virtual way.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other el...
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: May 2026.
893,438 professionals have used our research since 2012.