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Blackboard Learning Management vs Zoom Workplace Business comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
Learning Management Systems (LMS) (7th)
Zoom Workplace Business
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
Virtual Meetings (1st)
 

Mindshare comparison

Blackboard Learning Management and Zoom Workplace Business aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 1.0%, down 1.5% compared to last year.
Zoom Workplace Business, on the other hand, focuses on Virtual Meetings, holds 6.6% mindshare, down 15.3% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Blackboard Learning Management1.0%
Moodle3.0%
Cornerstone Learn2.5%
Other93.5%
Learning Management Systems (LMS)
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business6.6%
Webex5.0%
Skype for Business3.9%
Other84.5%
Virtual Meetings
 

Q&A Highlights

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
 

Featured Reviews

JS
Senior Consultant / Security Consultant at a tech services company with 1,001-5,000 employees
Consistently supports dynamic learning environments and strengthens educational interactions
Since I've been working with Blackboard Learning Management for an extended period, I've witnessed its evolution and consistent dedication to pedagogy. The platform's ability to deliver exams and content in a technical way is superior to most other platforms. This delivery system allows for establishing checkpoints before progressing to new content, ensuring students understand current material before moving forward. The platform offers various conditions for content progression and exams. Students can take exams multiple times at the instructor's discretion, requiring specific passing scores for content release. Additionally, peer-reviewed paper submissions can be required before accessing new content. If a student struggles with an exam section, the system halts the exam and allows review of the specific content they might not understand. The adaptive release feature is particularly interesting as it customizes the learning environment for individual students, including those with special needs or delivery requirements. The platform checks documents for accessibility, sending alerts for missing alt text in images and can generate automatic alt text. This ensures compliance with universal design laws, similar to U.S. 508 compliance. While specific measurable benefits cannot be specified since this course has always been delivered through Blackboard Learning Management, the course has grown from 12 students to nearly 200 at semester start. The structured delivery enables incorporation of additional teaching assistants due to uniform methodologies. The platform's compatibility for data export to other institutions opens interesting revenue streams through course sharing agreements, which has influenced my consistent choice to work with it.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is scalable."
"Blackboard provides a go-to place for students to find out the essential information about a course, and it has been crucial to our operations in a virtual environment since the pandemic began because it provides ease of access and continuity across an institution."
"The modules and courses are flexible."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of the most important features is the possibility of creating unlimited subdomains."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The solution is easy to use."
"Meeting dynamic educational requirements with Blackboard Learning Management's adaptability and personalized learning environments is the main reason for success in academic performance in this business school."
"The best thing about Zoom is that it is very easy to use."
"Zoom's interface is nice and has good performance."
"The stability of the solution has been good, it has been reliable and extremely consistent, and I can't recall experiencing any bugs or glitches since the solution doesn't freeze or crash."
"It allows for both support and communication at the same time."
"The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings."
"The solution is easy to set up."
"The user interface is simple."
"The video and audio quality are very good."
 

Cons

"The solution must provide better integration with third-party software."
"The solution is not flexible."
"There are some minor bugs which will be resolved in upcoming updates."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The system falls short in terms of managing assessments and exams effectively."
"While Blackboard Learning Management may not excel in flexibility compared to some competitors, maintaining a consistent underlying structure is critical for course export and import functionalities, especially when scaling."
"Without this application, access to courses using some devices is a little complicated."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not."
"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."
"Lacks an indicator on chat to show that a message has been read."
"In the past, there were some sound connectivity issues where I would get sound and no picture, and then picture and no sound."
"Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security."
"They may need to scale it some more in terms of global users."
"There were several instances where we couldn't connect into a meeting just on video and then couldn't even dial-in."
"The solution is pricier than its competitors."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"For personal use, I use the free version of Zoom, so I haven't paid anything."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
"We have subscribed to a package for Zoom and it is a monthly payment."
"Has a paid account for multiple users as well as a free option."
"The personal version is free. However, there are fees required to use the solution for business."
"The solution's pricing is good."
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Answers from the Community

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 7, 2020
For training session Webex is best the best solution.
CW
Senior Consultant at a tech services company with 11-50 employees
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
University
13%
Outsourcing Company
11%
Educational Organization
11%
Government
8%
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
What is your primary use case for Blackboard Learning Management?
I use Blackboard Learning Management in a business school. I utilize it to take courses and lessons in a virtual way.
What advice do you have for others considering Blackboard Learning Management?
I assess the impact of Blackboard Learning Management's interactive tools for student engagement and collaboration in my education environment by focusing on reviewing, reading, and listening to th...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about CYPHER LEARNING, Moodle, SAP and others in Learning Management Systems (LMS). Updated: September 2026.
914,262 professionals have used our research since 2012.