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BlackBerry Cylance Cybersecurity vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
OpenText Core Endpoint Prot...
Ranking in Endpoint Protection Platform (EPP)
49th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of OpenText Core Endpoint Protection​ is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.2%
OpenText Core Endpoint Protection​1.1%
Other97.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution’s AI is its most valuable feature."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The solution is pretty easy to scale."
"One of the best features of the solution is that it's easy to deploy."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"It does a good job of protecting us."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The deployment of updates is easy."
"Webroot's tech support is pretty good; they've given me some pointers."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"The main reason we had Webroot is that it was cost-effective for our clients."
 

Cons

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"CylancePROTECT's dashboard could be more user-friendly."
"Reporting system could be improved."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"We need more control over when upgrades to the app are rolled out."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"We need to know more details about how the virus interacted with the computer."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
 

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The monthly fee is $55 USD per user."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We would just add more if there are new users, but right now you just need one license for per user."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"Webroot is less expensive than SentinelOne."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"Its cost is not much per month. Our price is a couple of bucks a user."
"The solution is very cost-effective."
"The pricing is high."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"We evaluate other options using multiple choices, best value, management and functionality."
"From a pricing standpoint, I would rate it a four out of five."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
Comms Service Provider
6%
Computer Software Company
12%
Manufacturing Company
8%
Performing Arts
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

Blackberry Protect
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Mytech Partners
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. OpenText Core Endpoint Protection​ and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.