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BlackBerry Cylance Cybersecurity vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
OpenText Core Endpoint Prot...
Ranking in Endpoint Protection Platform (EPP)
49th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. The mindshare of OpenText Core Endpoint Protection​ is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Urs Schuerch - PeerSpot reviewer
A tool that offers good UI and documentation
Webroot Business Endpoint Protection had sent me a physical installation medium, which was very easy to obtain and deploy. It was also easy to configure, and it had a nice UI. I didn't have any problems with the product. I think that Webroot Business Endpoint Protection is very transparent about the pricing models offered to users. The tool also maintains transparency about the features and specifications. Previously, when I compared the two products with Webroot Business Endpoint Protection, I saw that with Trend Micro, it is very difficult to transparently find out what it offers and how much it charges for it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"It does a good job of protecting us."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The solution’s AI is its most valuable feature."
"The platform's most valuable features are the malware detection capabilities."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"It provides good insight into the programs, applications, or websites that may need attention."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Speed"
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"Webroot's tech support is pretty good; they've given me some pointers."
"The Webroot cloud console is very powerful."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"It is excellent endpoint protection for mobiles that does everything it says it will."
 

Cons

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"If they can add more features on top of their Persona feature that would be ideal."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The initial deployment was quite complicated."
"It should provide more details about the events that they have detected."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Unified threat management (UTM) integration."
"We need more control over when upgrades to the app are rolled out."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
 

Pricing and Cost Advice

"This cost of the license is approximately $5 USD monthly per user."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It is expensive, but not unreasonable."
"The monthly fee is $55 USD per user."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Webroot is less expensive than SentinelOne."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"It is relatively cheap."
"Work on a price tier plan."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"We evaluate other options using multiple choices, best value, management and functionality."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Government
7%
Comms Service Provider
6%
Real Estate/Law Firm
14%
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

Blackberry Protect
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Mytech Partners
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. OpenText Core Endpoint Protection​ and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.