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BlackBerry Cylance Cybersecurity vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd)
Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Endpoint Detection and Response (EDR) (12th)
 

Mindshare comparison

BlackBerry Cylance Cybersecurity and Fortinet FortiEDR aren’t in the same category and serve different purposes. BlackBerry Cylance Cybersecurity is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.0%, down 1.4% compared to last year.
Fortinet FortiEDR, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 3.6% mindshare, down 4.0% since last year.
Endpoint Protection Platform (EPP)
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The Application Guard and ByteGuard are useful features."
"You can manage all the threats and everything from a centralized dashboard."
"It is extremely simple to manage and deploy."
"Endpoints are protected in real-time without the need of a centralized server."
"It is stable and scalable."
"The solution acts like an advanced antivirus with extended features like logging and automated response to detected threats. This automation helps save time, as the system automatically handles malicious detections and responses without much manual configuration."
"We have a specific policy to protect most of the software our employees use on EvoraMet, whether cloud-based or installed on Microsoft machines. We enforce a security rule where any software with a security score lower than three is blocked within the network."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The price is low and quite competitive with others."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"I get alerts when scripts are detected in the environment."
 

Cons

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"It should have better support for Windows and Mac."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"They could improve on the false positives, reporting and whitelisting features."
"It is hard to manage."
"I did face some challenges using Fortinet FortiEDR, especially in the Mac environment. While the detections work well in Windows, Mac has limitations. If I need to configure something in the Mac environment, I have to open a support ticket because I can't do it myself; the support team has to apply the configurations on the backend."
"The solution is not very user-friendly because adding exceptions or policies involves many steps."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Cannot be used on mobile devices with a secure connection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"ZTNA can improve latency."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
 

Pricing and Cost Advice

"CylancePROTECT is an affordable solution."
"This cost of the license is approximately $5 USD monthly per user."
"The tool is not that expensive."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The licensing part of the product is too expensive compared to other solutions in the market."
"It is expensive, but not unreasonable."
"The solution provides me with competitive pricing."
"It's moderately priced, neither cheap nor expensive."
"There are no issues with the pricing."
"The price is comprable to other endpoint security solutions."
"I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
"The pricing is typical for enterprises and fairly priced."
"It's not cheap, but it's not expensive either."
"It is expensive and I would rate it 8 on the scale."
"The solution is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Government
7%
Comms Service Provider
6%
Computer Software Company
16%
Manufacturing Company
9%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
 

Also Known As

Blackberry Protect
enSilo, FortiEDR
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
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