BizTalk Server vs WorkFusion comparison

Read 32 WorkFusion reviews

432 Views
65 Comparison Views

84% willing to recommend

BizTalk Server

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 17, 2024

BizTalk Server and WorkFusion compete in the enterprise automation space, with WorkFusion having the upper hand due to its extensive automation capabilities, while BizTalk Server is stronger in integration features.

Features: BizTalk Server provides excellent integration capabilities, facilitating seamless interoperability between systems and applications. It supports complex data transformations and connects legacy systems, making it ideal for intricate enterprise environments. WorkFusion is known for its AI-driven automation, significantly reducing manual tasks by utilizing machine learning and cognitive automation, enhancing overall business efficiency.

Room for Improvement: BizTalk Server can improve by enhancing its cloud deployment options, offering more scalability, and providing a modernized user interface for easier management. It could also integrate more AI-driven features to compete with newer automation solutions. WorkFusion could enhance its interoperability with other systems, streamline its setup process for non-technical users, and reduce upfront costs to make it more accessible to a broader range of businesses.

Ease of Deployment and Customer Service: BizTalk Server offers a traditional on-premise deployment model, complete with comprehensive support options, catering to organizations preferring in-house control. WorkFusion provides a flexible cloud-based deployment model, offering scalability and rapid updates, with a responsive customer service team adept at handling complex automation issues.

Pricing and ROI: BizTalk Server may present lower initial setup costs for businesses within the Microsoft ecosystem, providing a predictable ROI. In contrast, WorkFusion requires a higher upfront investment due to its AI-powered automation capabilities but can deliver significant long-term savings by optimizing productivity. The upfront costs of WorkFusion may be offset by enhanced operational efficiencies and reduced manual labor costs over time.

To learn more, read our detailed BizTalk Server vs. WorkFusion Report (Updated: June 2025).

BizTalk Server vs. WorkFusion

June 2025

Download the complete report

Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Process Automation

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (8th)

WorkFusion

Ranking in Process Automation

12th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of BizTalk Server is 0.8%, up from 0.7% compared to the previous year. The mindshare of WorkFusion is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Vignesh Kumar Sekar

Senior Analyst at Sword Group

Enables message routing and provides a secure way to communicate between two systems

The AS2 communication protocol is one of the most advanced processes. It enables a handshake with the source and target systems using certificates. It is the most secure way of communicating between two systems. It is an advantage. We can do a lot of message routing. If we want to handle large data, we can put the data into different patterns to process it. We can do it through sequential convoy or parallel convoy orchestration. BizTalk comes with SQL Server. We can load temporary data in the database and use the batch process from BizTalk. It is an added advantage. Creating agreements is a manual job, but it's quite easy in BizTalk. Even a fresh college graduate can configure AS2 certificates and partner profiles and communicate with other systems. It is easy.

Read full review

Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BizTalk Server offers workflow functionality that I find very effective for process automation."

"The AS2 communication protocol is one of the most advanced processes."

"I rate the tool's stability a nine out of ten."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

More BizTalk Server pros

"It's a pretty robust product."

"For automating mundane activities, I can recommend WorkFusion."

"We can see that its competitive ability is quite good."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

"The cognitive features of this solution are good."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

More WorkFusion pros

Cons

"The product's deployment can be quicker"

"The product could be improved in monitoring, managing, and support functionalities."

"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud."

"BizTalk Server is an outdated legacy system that does not support messaging."

"The deployment could be simplified."

"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."

"Updating things in BizTalk is a headache."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

More BizTalk Server cons

"I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"The solution is not user-friendly, this is something they should improve."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"We would like to see further improvement in the area of running headless."

More WorkFusion cons

Pricing and Cost Advice

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"It was not cheap, but it was affordable."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"The cost will depend on the client's requirements."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"The solution is expensive."

"My client is using RPA Express, which is available for them to use free of charge."

"It is not the most expensive solution, but it is also not the cheapest."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"I can't speak to pricing. It's a contract signed by upper management."

More WorkFusion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

13%

Computer Software Company

11%

Healthcare Company

Financial Services Firm

30%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

What needs improvement with BizTalk Server?

BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages....

What advice do you have for others considering BizTalk Server?

BizTalk Server has adapted to the changing needs of business over time with steady development, but there are new requirements, for example, on APIs, application programming interfaces. That functi...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

MuleSoft Anypoint Platform vs BizTalk Server

Comparisons

Compared 17% of the time

SEEBURGER Business Integration Suite vs BizTalk Server

Compared 13% of the time

Camunda vs BizTalk Server

Compared 13% of the time

IBM Sterling B2B Integration Services vs BizTalk Server

Compared 11% of the time

Control-M vs BizTalk Server

Compared 8% of the time

More BizTalk Server Competitors

UiPath Platform vs WorkFusion

Compared 38% of the time

Microsoft Power Automate vs WorkFusion

Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 12% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Tungsten RPA vs WorkFusion

Compared 6% of the time

More WorkFusion Competitors

Product Reports

Download BizTalk Server product report

BizTalk Server

June 2025

Download WorkFusion product report

May 2025

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street