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Bizagi vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Process Mining
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (6th), Process Automation (8th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th)
Tungsten Insight
Ranking in Process Mining
17th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (48th)
 

Mindshare comparison

As of May 2025, in the Process Mining category, the mindshare of Bizagi is 4.1%, up from 2.5% compared to the previous year. The mindshare of Tungsten Insight is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"It improves visibility and quality, and basically, it avoids human errors."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"It is quite a stable solution."
"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"It provides the ability to design applications directly."
"You can easily customize reporting to pull the fields that interest you."
"The initial setup is straightforward."
 

Cons

"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"There could be more documentation."
"It works slowly on the cloud, sometimes."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The initial setup is complex and would be difficult to carry out without any training."
 

Pricing and Cost Advice

"It is expensive."
"This is a free solution."
"The paid version costs us about $20,000 for 100 users annually."
"Bizagi is totally free for modeling."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"If they can freeze the pricing in a contract, I advise them to do so."
"Pricing is good value for money."
"The price could be lower."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
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Comparisons

No data available
 

Also Known As

No data available
Kofax Insight
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Bizagi vs. Tungsten Insight and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.