Bizagi vs IBM Cloud Pak for Automation comparison

Bizagi and IBM are both solutions in the Process Automation category. Bizagi is ranked #5 with an average rating of 8.4, while IBM is ranked #21 with an average rating of 9.0. Bizagi holds a 6.7% mindshare in PA, compared to IBM’s 0.4% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

Bizagi

Read 81 Bizagi reviews

3,078 Views
2,730 Comparison Views

92% willing to recommend

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

241 Views
135 Comparison Views

100% willing to recommend

Bizagi

IBM Cloud Pak for Automation

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Executive SummaryUpdated on Dec 17, 2024

Bizagi and IBM Cloud Pak for Automation are competitive products in the process automation market. Bizagi stands out with its competitive pricing and ease of setup, while IBM Cloud Pak for Automation is preferred for its advanced feature set catering to enterprises with larger automation needs.

Features: Bizagi offers a low-code development platform ideal for rapid process automation, with features like process modeling and real-time updates. IBM Cloud Pak for Automation provides a comprehensive range of automation tools that include AI integration and advanced data analytics, designed for businesses requiring extensive automation capabilities.

Ease of Deployment and Customer Service: Bizagi is praised for its quick and straightforward deployment process, appealing to companies looking for simplicity. IBM Cloud Pak for Automation, though more complex to deploy, offers robust customer support and is tailored for businesses equipped to handle its complexity, backed by helpful resources to ease implementation.

Pricing and ROI: Bizagi delivers a cost-effective solution with low setup costs, ensuring a swift return on investment by enhancing process efficiency. IBM Cloud Pak for Automation comes with a higher initial cost but offers a solid ROI by boosting productivity through its advanced functionalities, presenting an attractive choice for organizations aiming to maximize automation impact.

To learn more, read our detailed Bizagi vs. IBM Cloud Pak for Automation Report (Updated: April 2025).

Buyer's Guide

Bizagi vs. IBM Cloud Pak for Automation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Process Automation

5th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (6th), Business Process Management (BPM) (5th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)

IBM Cloud Pak for Automation

Ranking in Process Automation

21st

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of Bizagi is 6.7%, down from 8.5% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

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SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."

"Bizagi is simple. It's simple to learn."

"The API is pretty straightforward."

"This solution is easy to use and it is a good tool for process modeling."

"The solution's simulation capabilities are the most valuable aspects."

"Very user friendly and a professional solution."

"The product has a comfortable GUI and a good environment for users."

"The user interface is very good, making it easy for business people to understand."

More Bizagi pros

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

Cons

"The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret."

"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."

"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."

"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."

"I'm not really satisfied with the reporting aspect."

"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."

More Bizagi cons

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

Pricing and Cost Advice

"I think that its price is reasonable."

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."

"The modeling part of the software is free. Most of the time, it is used for this purpose."

"This is a free solution."

"The paid version costs us about $20,000 for 100 users annually."

"I was using the free version."

"The Bizagi modeler can be downloaded free of charge."

"Its price is reasonable."

More Bizagi pricing and cost advice

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What do you like most about IBM Cloud Pak for Automation?

I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, ar...

See all answers

What is your experience regarding pricing and costs for IBM Cloud Pak for Automation?

IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pr...

See all answers

What needs improvement with IBM Cloud Pak for Automation?

I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. ...

See all answers

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Product Reports

Buyer's Guide

Bizagi

May 2025

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Buyer's Guide

Process Automation

May 2025

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Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Information Not Available

Buyer's Guide

Bizagi vs. IBM Cloud Pak for Automation

April 2025

Free Report: Bizagi vs. IBM Cloud Pak for Automation

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