Bitrix24 vs Planview ProjectPlace comparison

Planview ProjectPlace and Bitrix24 compete in the project management category. Based on the comparison, ProjectPlace seems to have the upper hand in collaboration and advanced project management, whereas Bitrix24 offers superior affordability and CRM capabilities.

Features: Planview ProjectPlace provides robust collaboration features, flexible workspaces, and strong integration options with tools like Microsoft Teams and Enterprise One. It is highly flexible in managing detailed project plans and real-time collaboration. Bitrix24 offers excellent CRM functionality, workflow features, and significant customization capabilities. Its comprehensive suite for business functions makes it an all-in-one tool.

Room for Improvement: Planview ProjectPlace needs to enhance reporting capabilities, baseline features, and integration with Enterprise One, with users wanting more advanced reporting options. Bitrix24 should improve its user interface and overall user experience, which is often seen as complex and outdated. Simplifying workflows and enhancing integration with other tools could also benefit Bitrix24.

Ease of Deployment and Customer Service: Planview ProjectPlace is primarily deployed on public cloud solutions, offering simplified deployment. Its customer service is generally well-regarded, although there are occasional delays in technical support. Bitrix24 offers both public cloud and on-premises deployment but experiences complex user support and problem resolution delays.

Pricing and ROI: Planview ProjectPlace is mid-range in pricing, offering functionalities that justify its costs, but its complex licensing can lead to additional expenses. Bitrix24 has affordable pricing, with options for free or low-cost plans, making it attractive to smaller businesses, despite offering fewer features for large-scale projects.