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Bitrix24 vs Planview ProjectPlace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
Sentiment score
5.6
Planview ProjectPlace enhances ROI through streamlined tracking, resource assessment, and improved visibility, though ROI varies with feature exploration.
 

Customer Service

Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
Sentiment score
6.5
Users have mixed experiences with Planview ProjectPlace support, praising resources but citing issues with service quality and response times.
 

Scalability Issues

Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
Sentiment score
7.0
Planview ProjectPlace scales efficiently, accommodating increased users and projects, offering a collaborative space despite minor technical constraints.
 

Stability Issues

Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Sentiment score
7.7
Planview ProjectPlace is generally stable, though Indian users report occasional crashes; newer versions address some issues.
 

Room For Improvement

Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
Planview ProjectPlace needs improved reporting, UI updates, better integration, and enhanced performance for competitive functionality and user experience.
 

Setup Cost

Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
Planview ProjectPlace offers moderate costs and functionalities but requires staffing, with confusing licensing models and potential unexpected expenses.
 

Valuable Features

Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
Planview ProjectPlace boosts collaboration with real-time updates, flexible workspaces, and seamless integration, enhancing project visibility and resource management.
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
16th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (20th), Enterprise Social Software (13th)
Planview ProjectPlace
Ranking in Project Management Software
24th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of Bitrix24 is 1.9%, down from 2.2% compared to the previous year. The mindshare of Planview ProjectPlace is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Bitrix241.9%
Planview ProjectPlace1.8%
Other96.3%
Project Management Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
Eduardo Maya - PeerSpot reviewer
A complete and useful solution, but it should be easy to use, and they should provide fast support
Their support team should provide the answers fast because it impacts our daily operations. We use the app every day. We have about 70 projects managed in the app, but their responses are too slow. They can take three or four days to analyze a problem. We have a connection-related problem, which is impacting our daily operations, but we have had the same status for the last two months. It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs. There should be more operational reports. They have a set of internal reports, but they can't be customized. You don't have the permissions to configure your own reports, which is a very big issue. Currently, you have to ask for permission in order to configure simple filters. You have to ask a third party to configure it. It is expensive, and it also takes a lot of time.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Retailer
9%
Construction Company
6%
Computer Software Company
26%
Manufacturing Company
8%
Healthcare Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
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Comparisons

 

Also Known As

No data available
Projectplace
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting
Find out what your peers are saying about Bitrix24 vs. Planview ProjectPlace and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.