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Bitrix24 vs Planview PPM Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
Sentiment score
7.3
Organizations report significant financial gains and improved project management efficiency with Planview PPM Pro, despite ongoing optimization efforts.
 

Customer Service

Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
Sentiment score
7.3
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
 

Scalability Issues

Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
Sentiment score
7.0
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
 

Stability Issues

Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Sentiment score
7.7
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
 

Room For Improvement

Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
 

Setup Cost

Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
 

Valuable Features

Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
26th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (34th), Enterprise Social Software (20th)
Planview PPM Pro
Ranking in Project Management Software
19th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Project Portfolio Management (10th)
 

Mindshare comparison

As of August 2026, in the Project Management Software category, the mindshare of Bitrix24 is 1.0%, down from 2.1% compared to the previous year. The mindshare of Planview PPM Pro is 1.4%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Planview PPM Pro1.4%
Bitrix241.0%
Other97.6%
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
reviewer2004219 - PeerSpot reviewer
Management consultant at Sloan Consulting
Easy to use with flexible reporting, excellent visibility, and solid customer support
The status reporting is the most valuable feature as it's easy to use; it's simple for project managers to enter their information, and the reporting features are very flexible. Planview PPM enables us to create reusable project templates that reflect our project management life cycle. We were able to garner some best practices by using Planview templates, but they are also flexible enough to modify without having to customize the solution. The distinction between ''customize'' and ''configure'' is important here. When it comes to viewing projects and timelines, the solution is excellent. The views are easy to access and highly configurable. The solution provides managers with the insight they need to empower decision-making and help them manage risk, as it allows them to see when projects are over budget and behind schedule. Planview helped to reduce project delays because we can see when they occur and take proactive steps to remedy the situation.
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
12%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Comparisons

 

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Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Find out what your peers are saying about Bitrix24 vs. Planview PPM Pro and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.