We performed a comparison between Bitrix24 and Planview PPM Pro based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a very easy-to-use product."
"The product is user-friendly."
"The data interpretation feature in Bitrix24 is good."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Collaboration and CRM are the most valuable features of Bitrix24."
"I am impressed with the solution's ability to customize workflows."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The solution's time-tracking abilities are one of the strong points. The only challenge is enabling it to the minute-level task. It's not at a project level but it's at an organization level. If I want it to be at a higher level as compared to some of the other projects where I want it to go to the nth level of a task for the time reporting, I cannot control it at a project level but it's controllable at an organization level. That's the only big challenge that I have."
"In my current company, it provides a quicker ramp up to understand what it can do for people by taking away all their barriers to entry: time, managing resources, and linking projects."
"The reporting and dashboards are the most valuable features. For most of what we're using it for almost all of it is pretty valuable to us."
"The dashboards are one of the most valuable aspects of this solution, although, we've only developed a few that anyone's using. There is more maturity there and, of course, we're a month and a half into this, but getting our executive leadership to see these things is half the battle. I think dashboards are going to be critical."
"The status reporting is the most valuable feature as it's easy to use; it's simple for project managers to enter their information, and the reporting features are very flexible."
"PPM Pro absolutely enables us to create reusable project templates that reflect our project management lifecycle. We had a good customer session on this, where a team utilizes portfolio management and project management of the tool very intensively. We follow all of the templates but having said that, we have so many divisions and we have so many users and project managers utilizing the tools. They have a different bunch of templates. We're not just following one or two templates. We have a number of templates that the teams are using."
"Flexibility is the most valuable feature of the solution. We're able to do a lot of integrations with ConnectWise, which is another IT services tool that we use. So, we can integrate with that, and it's pretty flexible. We just went live a couple of weeks ago, but already we're able to bring visibility into our resource utilization and project status with clients."
"The Warm screen, even though we're not going to the deep levels and deep details of all the projects and trying to assign resources at the lowest level, it gives us a quick visual of what resources are being worked on, what projects, and on what activities they're working on. At least at a very high level, because we're not using all the assignment components to the fullest detail, but at least with what Planview gives us as a tool and how we're leveraging it, it gives us that quick view of who's working on what project and who's booking time to what project at any given time or any given a week."
"We didn't have the ability to customize the solution."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The client interface is not very user-friendly."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"It would be great if colleagues could get alerts via email when they are assigned something."
"There are some bugs in the mobile system."
"Bitrix24’s interface needs to be improved."
"Integrations need improvement. We have the ability now with the FLEX licensing to take advantage of the different applications. But if you want them integrated there's a really large cost associated with that. The integration should be included in the cost per license. We shouldn't have to pay these really high fees to get the systems to talk together."
"Additional Agile capabilities, including integration with the Agile development app, would be welcome features."
"The downside to the way the solution tracks time is if your project manager doesn't add you to the project, you won't see it on your timesheet, even if you did do work."
"The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well."
"Integrating with other tools should be easier and more straightforward."
"We found that sometimes when they have monthly rollouts that there might be some unintended consequences."
"It takes more time than it should to create a new project because we can't bulk edit things very easily. That is definitely an area that has room for improvement."
"The resource management tab is clunky, inefficient, and slow. And from a portfolio manager perspective, it would be nice if there were an easier way to view enterprise-wide resourcing to manage my team more effectively."
Bitrix24 is ranked 12th in Project Management Software with 18 reviews while Planview PPM Pro is ranked 15th in Project Management Software with 34 reviews. Bitrix24 is rated 7.4, while Planview PPM Pro is rated 7.8. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Planview PPM Pro writes "Attentive customer service". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ClickUp, whereas Planview PPM Pro is most compared with Planview AdaptiveWork, ServiceNow Strategic Portfolio Management, Planview Portfolios, Planisware and Microsoft Project. See our Bitrix24 vs. Planview PPM Pro report.
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