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Forcepoint ONE vs Forcepoint Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
iboss improved bandwidth and security for remote work, but per-device fees and Mac agent delays prompted vendor alternatives.
Sentiment score
6.2
Forcepoint ONE reduces HIPAA risks, enhances cybersecurity, and boosts efficiency, reducing costs and improving productivity with centralized management.
Sentiment score
5.3
Forcepoint Secure Web Gateway provides significant ROI, enhancing security while reducing hardware and staffing needs for organizations.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
I have fewer employees because Forcepoint ONE does the work that I used to rely on a team of engineers to previously detect.
Presales engineer at a tech services company with 11-50 employees
Since I'm on the technical side, I don't handle ROI or financial metrics directly, but based on client feedback, many have seen improvements in operational efficiency mainly through centralized policy management and reduced manual investigation time, resulting in time savings and better visibility across their environments.
Security Engineer at a tech services company with 201-500 employees
It is very difficult to measure the return on investment, but the control for the data is very important for companies because without an application similar to Forcepoint ONE, there is no control.
Security Engineer at a computer software company with 501-1,000 employees
 

Customer Service

Sentiment score
7.8
Iboss customer service receives mixed reviews, with praise for responsiveness and criticism for communication and resolution delays.
Sentiment score
6.9
Forcepoint ONE's customer service is praised for its responsiveness, professionalism, and commitment to resolving complex issues swiftly.
Sentiment score
6.2
Forcepoint Secure Web Gateway's support varies in responsiveness and expertise, with premium options offering quicker service but higher costs.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
Having a local principal support available also helps speed up communication and coordination, especially for urgent or region-specific cases.
Security Engineer at a tech services company with 201-500 employees
An engineer comes to resolve the issue.
Security Engineer at Eventus Aecurity
They are responsive and assist me with creating cases for any complex issues.
Deputy Manager of Networks and Communications at a financial services firm with 1,001-5,000 employees
There are instances where both the response time and technical support quality need improvement.
 

Scalability Issues

Sentiment score
7.3
Iboss exhibits reliable scalability with easy resource expansion, accommodating high demand smoothly while maintaining performance and flexibility.
Sentiment score
7.2
Forcepoint ONE provides efficient scalability and seamless expansion with cloud-native architecture, integrating security and supporting large enterprises.
Sentiment score
7.1
Forcepoint Secure Web Gateway is scalable and flexible but may require adjustments for optimal performance in larger implementations.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
It can easily scale to support thousands of users and devices without requiring major infrastructure changes.
Security Engineer at a tech services company with 201-500 employees
Forcepoint ONE runs smoothly, and scaling is easy.
Security Engineer at Eventus Aecurity
Forcepoint ONE is very scalable because it is located in the cloud, and I don't have to manage the machines or anything with the infrastructure.
Security Engineer at a computer software company with 501-1,000 employees
 

Stability Issues

Sentiment score
7.5
iboss is highly stable with 99% uptime, minor deployment challenges, and receives strong performance ratings of 7-9 out of 10.
Sentiment score
7.9
Forcepoint ONE offers 99.99% uptime, minimal latency, high stability, easy scalability, and operates seamlessly with few performance concerns.
Sentiment score
7.1
Forcepoint Secure Web Gateway is stable with high ratings, minor latency, and occasional outages affecting stability perceptions.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
Forcepoint ONE is very stable.
Security Engineer at Eventus Aecurity
There have been some specific outcomes since switching to Forcepoint ONE.
Senior Network Security Engineer at a computer software company with 51-200 employees
I think Forcepoint ONE is pretty stable, as the connection and agent synchronization are reliable, but it can still be improved.
Security Engineer at a tech services company with 201-500 employees
 

Room For Improvement

iboss struggles with Mac support, integration issues, performance limitations, and needs improvements in security features and user configurations.
Forcepoint ONE needs better integration, scalability, intuitive design, documentation, policy management, threat detection, and responsive enterprise support.
Forcepoint Secure Web Gateway requires improvements in authentication, malware filtering, feature integration, support, and new technology adoption.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
Deputy Manager of Networks and Communications at a financial services firm with 1,001-5,000 employees
Having more flexible reporting and alert customization to tailor insights for different clients and compliance needs would be beneficial.
Security Engineer at a tech services company with 201-500 employees
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
Head of IT at a energy/utilities company with 10,001+ employees
They need to enhance their CASB solutions since currently, the cloud index support is low compared to competitors.
The setup process is complex.
PS & Technical Manager at a tech services company with 11-50 employees
 

Setup Cost

Iboss offers competitive and transparent pricing, often cheaper than Broadcom and Check Point, despite annual cost increases.
Enterprise buyers appreciate Forcepoint ONE's competitive pricing and flexible licensing, with potential additional costs for maintenance and training.
Forcepoint Secure Web Gateway is competitively priced, yet some find it less affordable than alternatives due to feature costs.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
Deputy Manager of Networks and Communications at a financial services firm with 1,001-5,000 employees
the pricing is better than all
Security Engineer at a computer software company with 501-1,000 employees
The licensing and pricing were fine with no issues.
Head of IT at a energy/utilities company with 10,001+ employees
It's really expensive.
Systems Engineer at a tech services company with 11-50 employees
 

Valuable Features

iboss provides advanced security features, seamless cloud management, and scalability with user-friendly integration and robust threat protection capabilities.
Forcepoint ONE offers comprehensive security with data protection, compliance, and integration, enhancing efficiency and cost-effectiveness in cloud environments.
Forcepoint Secure Web Gateway provides robust security with easy setup, customization, and centralized management for secure web access and monitoring.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
Head of IT at a energy/utilities company with 10,001+ employees
It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place.
Security Engineer at a tech services company with 201-500 employees
Forcepoint ONE made a difference, particularly regarding cost reduction because all the features that Forcepoint ONE bundles are in one package.
Presales engineer at a tech services company with 11-50 employees
As organizations move away from legacy applications and data centers, the SASE architecture and ZTNA-based operations become essential.
If you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway.
PS & Technical Manager at a tech services company with 11-50 employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Forcepoint ONE
Ranking in Secure Web Gateways (SWG)
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Cloud Access Security Brokers (CASB) (10th), Secure Access Service Edge (SASE) (11th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Internet Security (4th), Web Content Filtering (2nd)
 

Mindshare comparison

As of April 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.8%, up from 1.9% compared to the previous year. The mindshare of Forcepoint ONE is 1.6%, up from 1.5% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 3.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss2.8%
Forcepoint Secure Web Gateway3.0%
Forcepoint ONE1.6%
Other92.6%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2765397 - PeerSpot reviewer
Security Engineer at a tech services company with 201-500 employees
Delivers reliable policy control and improves data protection across cloud and endpoints
The best features Forcepoint ONE offers include the DLP engine with predefined policies for common data types that help us determine and use it directly, as well as cloud app control to protect SaaS platforms like Microsoft 365 and Google Workspace. We are also helped by the Incident Management Dashboard for quick review and policy tuning, along with integration with Forcepoint Endpoint DLP, allowing us consistent enforcement across devices. The DLP engine and Incident Management Dashboard have made our work much more efficient in daily operations, as detection accuracy reduces the need for manual review, and the centralized dashboard helps us quickly identify which incidents need escalation or policy adjustment. It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place. One feature that really stands out for us and our client is the seamless integration between Forcepoint ONE and the on-premise Forcepoint DLP, as it allows consistent data protection policy across both cloud and endpoint environments, making it much easier to manage. Forcepoint ONE has positively impacted our organization by streamlining DLP policy management and reducing time spent on troubleshooting and manual reviews, providing faster compliance reporting for internal needs and compliance with local regulation, and improving visibility into how sensitive data moves across cloud and endpoint environments. Overall, it helps our customers operate more efficiently and confidently in enforcing data protection controls.
reviewer1047669 - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Has faced usability challenges while managing integrated components
We are working with web gateway and full endpoint security. URL filter is a notable feature. While it is not specifically related to Forcepoint Secure Web Gateway alone, if you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway. The URL filter of Forcepoint Secure Web Gateway is good for web gateway. Clients and consumers do not prefer it because the interface is not good. When using FSM with DLP, web gateway, and email gateway, upgrades cannot be performed simultaneously since Forcepoint Secure Web Gateway might need an upgrade while email gateway does not, despite having the same manager controlling them. Forcepoint Secure Web Gateway works well with banking and small companies. Email gateway is less needed as everything is moving to the cloud.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
6%
Outsourcing Company
6%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
 

Questions from the Community

What needs improvement with iboss?
iboss can increase security in cyberspace. I have heard they are doing DDoS filtering, but I am not certain if they a...
What is your primary use case for iboss?
I use iboss for corporate VPN and all the corporate VRF, with basically all user traffic proxying to the internet.
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Forcepoint ONE?
The aspects of pricing, setup cost, and licensing are managed by our sales team, as I handle the technical side.
What needs improvement with Forcepoint ONE?
Forcepoint ONE could be improved in terms of scalability to better support hybrid environments, as many organizations...
What advice do you have for others considering Forcepoint ONE?
I advise others looking into using Forcepoint ONE to study its features, as it covers many of the use cases usually a...
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your primary use case for Forcepoint Secure Web Gateway?
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
 

Also Known As

iBoss Cloud Platform
Bitglass
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
UNC-Charlotte
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Find out what your peers are saying about Forcepoint ONE vs. Forcepoint Secure Web Gateway and other solutions. Updated: April 2026.
890,088 professionals have used our research since 2012.