Bitdefender GravityZone XDR vs Netsurion comparison

Bitdefender GravityZone XDR

Read 24 Netsurion reviews

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92% willing to recommend

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Executive SummaryUpdated on Oct 8, 2024

Netsurion and Bitdefender GravityZone XDR compete in the cybersecurity market, with Bitdefender GravityZone XDR taking the lead due to its enhanced features, although Netsurion is more favored for its pricing and support.

Features: Netsurion features extensive threat detection, integration capabilities, and user-friendly interfaces. Bitdefender GravityZone XDR is known for superior data analytics, automated responses, and enhanced security measures.

Room for Improvement: Netsurion requires better analytics depth, more customization options, and improved scalability. Bitdefender GravityZone XDR needs simpler management, wider integration compatibility, and streamlined deployments.

Ease of Deployment and Customer Service: Netsurion offers an easy deployment process and responsive customer service. Bitdefender GravityZone XDR, while complex to deploy, compensates with strong support systems appreciated for their effectiveness.

Pricing and ROI: Netsurion is a cost-effective choice that provides a solid return on investment for budget-conscious users. Bitdefender GravityZone XDR, despite a higher price, demonstrates significant ROI due to its comprehensive features.

To learn more, read our detailed Bitdefender GravityZone XDR vs. Netsurion Report (Updated: June 2025).

Bitdefender GravityZone XDR vs. Netsurion

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone XDR

Ranking in Extended Detection and Response (XDR)

21st

Average Rating

9.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone XDR is 0.7%, up from 0.6% compared to the previous year. The mindshare of Netsurion is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Sazzad Khan

CTO at Dhaka Distributions

AI improves incident response with quick auto response capability

I am using Bitdefender GravityZone XDR in my capacity as a CTO and a partner or reseller of Bitdefender I find that the auto-response capability is most valuable. It improves incident response times. I also appreciate the overall utilization of AI to enhance security posture. The product could…

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find that the auto-response capability is most valuable."

"Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already bought a license for a year, and you want to add some more users. We can just add on licenses for the remaining period so that the entire organization can have the same expiry date. That makes renewal easier."

"The HyperDetect feature in GravityZone XDR is effective."

"I would rate GravityZone XDR more than nine out of ten."

"The solution has an automatic patch management capability."

"I appreciate the overall utilization of AI to enhance security posture."

"It provides an in-depth analysis and gives recommendations, along with a historical search capability."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"Expediting incident response is really great."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"What I like most about Netsurion is the level of visibility and reporting."

More Netsurion pros

Cons

"The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future."

"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."

"It's not very mature, and additional costs are involved."

"The product could be improved by offering a single panel for the management of all Bitdefender products."

"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."

"Another area of improvement is CPU utilization. CPU utilization could be improved."

"The solution’s pricing could be improved."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"I would like to see the dashboard come up more quickly."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

More Netsurion cons

Pricing and Cost Advice

"It's not the price of the software itself that makes it expensive. It's because you have to buy a VM; you have to buy additional hardware. All those things make it slightly costlier."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Our pricing for Netsurion last year was US $52,000 per year."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

16%

Non Profit

Hospitality Company

Computer Software Company

26%

Government

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bitdefender GravityZone XDR?

Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already b...

What is your experience regarding pricing and costs for Bitdefender GravityZone XDR?

The pricing of Bitdefender GravityZone XDR is reasonable.

What needs improvement with Bitdefender GravityZone XDR?

The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future.

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Extended Detection and Response (XDR)

July 2025

Download Bitdefender GravityZone XDR product report

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June 2025

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Bitdefender GravityZone XDR provides advanced threat detection and response capabilities, delivering comprehensive security insights tailored for knowledgeable audiences.

Bitdefender GravityZone XDR amplifies security operations across environments, ensuring high-level detection and response. It integrates seamlessly, enhancing cybersecurity strategies with its innovative threat intelligence. Efficiently designed, it addresses evolving threats, empowering IT professionals to maintain robust cyber defenses.

What are the most important features of Bitdefender GravityZone XDR?

Advanced Threat Detection: Uses behavioral analysis to accurately identify threats.
Comprehensive Reporting: Offers detailed insights for improved threat visibility.
Scalability: Adapts to different network sizes ensuring consistent protection.
Automation: Streamlines processes with automated response capabilities.

What benefits and ROI should users look for in Bitdefender GravityZone XDR?

Improved Security Posture: Enhances overall threat readiness.
Cost Efficiency: Reduces potential losses from undetected attacks.
Operational Efficiency: Minimizes manual monitoring with automation.
Adaptability: Quickly adjusts to newer threats with flexible configuration.

In industries such as finance and healthcare, Bitdefender GravityZone XDR plays a crucial role in safeguarding sensitive data. Its integration enables institutions to combat sophisticated threats, ensuring compliance and data integrity without compromising operational efficiency.

Bitdefender

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores