Bitdefender GravityZone XDR vs Netsurion comparison

Bitdefender GravityZone XDR

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92% willing to recommend

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Executive SummaryUpdated on Oct 8, 2024

Netsurion and Bitdefender GravityZone XDR compete in the cybersecurity market, with Bitdefender GravityZone XDR taking the lead due to its enhanced features, although Netsurion is more favored for its pricing and support.

Features: Netsurion features extensive threat detection, integration capabilities, and user-friendly interfaces. Bitdefender GravityZone XDR is known for superior data analytics, automated responses, and enhanced security measures.

Room for Improvement: Netsurion requires better analytics depth, more customization options, and improved scalability. Bitdefender GravityZone XDR needs simpler management, wider integration compatibility, and streamlined deployments.

Ease of Deployment and Customer Service: Netsurion offers an easy deployment process and responsive customer service. Bitdefender GravityZone XDR, while complex to deploy, compensates with strong support systems appreciated for their effectiveness.

Pricing and ROI: Netsurion is a cost-effective choice that provides a solid return on investment for budget-conscious users. Bitdefender GravityZone XDR, despite a higher price, demonstrates significant ROI due to its comprehensive features.

To learn more, read our detailed Bitdefender GravityZone XDR vs. Netsurion Report (Updated: April 2025).

Bitdefender GravityZone XDR vs. Netsurion

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone XDR

Ranking in Extended Detection and Response (XDR)

21st

Average Rating

9.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone XDR is 0.7%, up from 0.5% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

SimonClark

Cyber Security Advisor - Director at Fort Net UK

Good quality ransomware antivirus that provides automatic patch management

Bitdefender GravityZone XDR is a good quality ransomware antivirus product. We like it because it's an industry-quality antivirus as opposed to some of the better-known ones like Symantec or Norton. Bitdefender has a better reputation for being up-to-date and picking up more threats. Patch management is important to keeping companies secure. The solution has an automatic patch management capability. Customers never find their software or operating systems vulnerable because Bitdefender would have automatically patched them. Bitdefender sells XDR and EDR products, but we tend to stop at the EDR level. BitDefender has lots of modules if people want to pay for them. We primarily push encryption patching and antivirus and integrate that into the security operations center.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already bought a license for a year, and you want to add some more users. We can just add on licenses for the remaining period so that the entire organization can have the same expiry date. That makes renewal easier."

"I appreciate the overall utilization of AI to enhance security posture."

"It provides an in-depth analysis and gives recommendations, along with a historical search capability."

"The HyperDetect feature in GravityZone XDR is effective."

"I would rate GravityZone XDR more than nine out of ten."

"The solution has an automatic patch management capability."

"I find that the auto-response capability is most valuable."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

More Netsurion pros

Cons

"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."

"The solution’s pricing could be improved."

"It's not very mature, and additional costs are involved."

"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."

"The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future."

"Another area of improvement is CPU utilization. CPU utilization could be improved."

"The product could be improved by offering a single panel for the management of all Bitdefender products."

"Netsurion's SOC can be a bit too aggressive at times."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

More Netsurion cons

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"It's not the price of the software itself that makes it expensive. It's because you have to buy a VM; you have to buy additional hardware. All those things make it slightly costlier."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Our pricing for Netsurion last year was US $52,000 per year."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

19%

Computer Software Company

13%

Financial Services Firm

Non Profit

Computer Software Company

25%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bitdefender GravityZone XDR?

Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already b...

What is your experience regarding pricing and costs for Bitdefender GravityZone XDR?

The pricing of Bitdefender GravityZone XDR is reasonable.

What needs improvement with Bitdefender GravityZone XDR?

The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future.

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Extended Detection and Response (XDR)

March 2025

Download Bitdefender GravityZone XDR product report

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April 2025

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Bitdefender GravityZone XDR provides advanced threat detection and response capabilities, delivering comprehensive security insights tailored for knowledgeable audiences.

Bitdefender GravityZone XDR amplifies security operations across environments, ensuring high-level detection and response. It integrates seamlessly, enhancing cybersecurity strategies with its innovative threat intelligence. Efficiently designed, it addresses evolving threats, empowering IT professionals to maintain robust cyber defenses.

What are the most important features of Bitdefender GravityZone XDR?

Advanced Threat Detection: Uses behavioral analysis to accurately identify threats.
Comprehensive Reporting: Offers detailed insights for improved threat visibility.
Scalability: Adapts to different network sizes ensuring consistent protection.
Automation: Streamlines processes with automated response capabilities.

What benefits and ROI should users look for in Bitdefender GravityZone XDR?

Improved Security Posture: Enhances overall threat readiness.
Cost Efficiency: Reduces potential losses from undetected attacks.
Operational Efficiency: Minimizes manual monitoring with automation.
Adaptability: Quickly adjusts to newer threats with flexible configuration.

In industries such as finance and healthcare, Bitdefender GravityZone XDR plays a crucial role in safeguarding sensitive data. Its integration enables institutions to combat sophisticated threats, ensuring compliance and data integrity without compromising operational efficiency.

Bitdefender

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores