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Bitdefender GravityZone EDR vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
I would rate customer service and support as nine out of ten.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
I would rate the scalability of Bitdefender EDR as nine out of ten.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
The features I find most effective for threat detection include centralized control policy distribution.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
32nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (13th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (25th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
862,077 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Hospitality Company
5%
Manufacturing Company
5%
Financial Services Firm
20%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
First Midwest Bank
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Fidelis Elevate and other solutions. Updated: June 2025.
862,077 professionals have used our research since 2012.