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Bitdefender GravityZone EDR vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Customers see ROI as they save on staff and other resources.
Co-Founder/Director at Bangkok MSP Company Limited
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
USM Anywhere faces scalability issues because of a 60 TB limit.
Co-Founder/Director at Bangkok MSP Company Limited
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
Co-Founder/Director at Bangkok MSP Company Limited
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
The pricing is amazing and really cheap.
Co-Founder/Director at Bangkok MSP Company Limited
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
The 365-day block query is a major feature.
Co-Founder/Director at Bangkok MSP Company Limited
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
50th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (40th), Security Information and Event Management (SIEM) (32nd), Compliance Management (15th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.1%, down from 2.5% compared to the previous year. The mindshare of USM Anywhere is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.1%
USM Anywhere0.5%
Other97.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
7%
University
6%
Computer Software Company
13%
Comms Service Provider
10%
Performing Arts
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise29
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Bitdefender GravityZone EDR vs. USM Anywhere and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.