BigFix and Trend Vision One Endpoint Security are both leading solutions in the endpoint security market, each offering unique strengths. Trend Vision One Endpoint Security is often perceived as a more feature-rich and comprehensive solution that justifies its cost.
Features: Users commend BigFix for its robust asset management, patching capabilities, and user-friendly interface. Trend Vision One Endpoint Security is noted for its advanced threat detection, response features, and comprehensive security suite.
Room for Improvement: BigFix requires a more modern and intuitive reporting system, improved scalability, and faster patch deployment times. Trend Vision One Endpoint Security could benefit from better integration with third-party tools, reduced complexity in setup, and enhanced user experience.
Ease of Deployment and Customer Service: BigFix is known for its straightforward deployment and excellent customer support. Trend Vision One Endpoint Security has a steeper learning curve but offers detailed onboarding materials and support resources.
Pricing and ROI: BigFix users feel they receive good value due to lower setup costs and satisfactory ROI. Trend Vision One Endpoint Security is perceived as more expensive, but users believe the extensive features and enhanced security justify the investment.
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Their technical support deserves a rating of nine out of ten.
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
BigFix requires some minimum configuration requirements.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
We have seen that there are multiple ways in which an application could be blocked but at the same time, it does not show what application is installed on which machine and that is a gap for us.
It supports Mac and is fully functional with that.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The pricing is very high, despite the solution’s capabilities.
Regarding the price, there was a tender, and Trend Micro won; the price was good.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
| Product | Market Share (%) |
|---|---|
| Trend Vision One Endpoint Security | 1.7% |
| BigFix | 1.1% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 36 |
| Large Enterprise | 60 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Trend Vision One Endpoint Security offers comprehensive, user-friendly endpoint protection, characterized by centralized management and integration with Trend Micro products. Its advanced AI capabilities and zero-day threat protection provide strong security, enhancing the effectiveness of threat detection.
Trend Vision One Endpoint Security is designed to protect client devices and network infrastructures against threats like ransomware and email-based attacks. It can be deployed on-premises or utilized as a SaaS solution, effectively covering thousands of endpoints. The centralized console delivers detailed visibility across environments for quick threat response. Although robust, it needs improvements in areas such as firewall performance, Linux compatibility, and data-loss prevention module efficiency. High resource usage, causing system slowdowns, user interface enhancements, and better third-party integration are also necessary. Current customers appreciate its scalability and the seamless integration with existing systems, although additional training resources and support might be desired.
What are Trend Vision One Endpoint Security's key features?Industries implement Trend Vision One Endpoint Security to safeguard client devices and networks in dynamic IT environments. It covers servers, desktops, and laptops, offering solutions for organizations requiring flexible, scalable security measures to protect critical infrastructure. Trend Vision One is especially valued where large-scale endpoint protection is crucial, ensuring a secure environment with its advanced and adaptable features.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
