BigFix and Trend Vision One Endpoint Security are both leading solutions in the endpoint security market, each offering unique strengths. Trend Vision One Endpoint Security is often perceived as a more feature-rich and comprehensive solution that justifies its cost.
Features: Users commend BigFix for its robust asset management, patching capabilities, and user-friendly interface. Trend Vision One Endpoint Security is noted for its advanced threat detection, response features, and comprehensive security suite.
Room for Improvement: BigFix requires a more modern and intuitive reporting system, improved scalability, and faster patch deployment times. Trend Vision One Endpoint Security could benefit from better integration with third-party tools, reduced complexity in setup, and enhanced user experience.
Ease of Deployment and Customer Service: BigFix is known for its straightforward deployment and excellent customer support. Trend Vision One Endpoint Security has a steeper learning curve but offers detailed onboarding materials and support resources.
Pricing and ROI: BigFix users feel they receive good value due to lower setup costs and satisfactory ROI. Trend Vision One Endpoint Security is perceived as more expensive, but users believe the extensive features and enhanced security justify the investment.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
BigFix requires some minimum configuration requirements.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
It supports Mac and is fully functional with that.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The pricing is very high, despite the solution’s capabilities.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
Product | Market Share (%) |
---|---|
Trend Vision One Endpoint Security | 1.9% |
BigFix | 1.2% |
Other | 96.9% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 45 |
Midsize Enterprise | 36 |
Large Enterprise | 57 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Trend Vision One Endpoint Security delivers comprehensive antivirus, data protection, and device management. It offers robust threat detection and is deployable on-premises or via the cloud, making it versatile for endpoint security across organizations.
Emphasizing reliable endpoint security, Trend Vision One guards workstations and servers with extended detection and response features. Its machine learning-driven threat detection offers protection from malware and viruses, including zero-day threats. With seamless updates and automation, it minimizes administrative burdens, making deployment efficient. Criticisms include high resource use during scans and integration complexities, with calls for improved data loss prevention and better encryption. Users see the need for enhanced Linux support and quicker security updates.
What features define Trend Vision One Endpoint Security?In the finance sector, Trend Vision One is implemented for robust data protection and regulatory compliance. Healthcare providers rely on it for protecting sensitive patient information from cyber threats. Retailers use it for safeguarding payment systems and customer data against breaches, ensuring uninterrupted business operations.
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