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BigFix vs Sophos EPP Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Sophos EPP Suite is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Sherwin De Claro - PeerSpot reviewer
The solution provides endpoint detection and response with a nice-looking dashboard
The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The most valuable features are patch management, software installation, and asset management."
"Software distribution and patch management are the most valuable."
"BigFix technical support is good."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"We bought it because it was cost-effective."
"It is a scalable platform."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."
"The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection."
"Great cloud management."
"Provides good control and can implement policies and on-the-web control."
 

Cons

"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I'm looking for them to make big web UI improvements."
"The remote software installation could be better."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"It would be ideal if the price could be lowered a little bit."
"The resource usage of the agent should be less intensive on the CPU and RAM."
"We need to uninstall the license to move to another endpoint."
"The automation side of the setup is a pain. I have to run the installers manually."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"I would like to have more logging features to help more deeply analyze traffic."
"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."
"Sometimes there are issues with the antivirus back logs."
 

Pricing and Cost Advice

"The license is subscription-based."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price of the solution is high. There are not any additional fees from the standard license."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The price is very fair."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"When compared to Fortinet, the renewal and subscription is quite expensive."
"Sophos is cheaper than some competing products."
"The pricing is reasonable."
"The tool’s price is the same as its competitors."
"We are on an annual license to use the solution."
"We purchased a three-year license, which gave us a large discount."
"If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective."
"Sophos EPP Suite is cost-effective. We bought it because it costs less than other solutions we like—for example, Trend Micro and Panda Antivirus."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Financial Services Firm
9%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What needs improvement with Sophos EPP Suite?
The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...
 

Also Known As

Tivoli Endpoint Manager
EPP Suite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
EK Services
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