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Barracuda Email Threat Scanner [EOL] vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Threat Scan...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (1st)
 

Featured Reviews

JM
Manager, Information Technology at Friendly House
A highly scalable and easy-to-learn product that blocks phishing and spam emails
The product must improve the features associated with creating a blacklist. Currently, to add a content block, I have to go to a different screen. It seems cumbersome. The solution sells Impersonation as a separate product. I don’t see why it cannot be in the same product like other vendors have.
YashwantShinde - PeerSpot reviewer
Soc Analyst at a manufacturing company with 10,001+ employees
Managed detection has transformed investigations and now speeds up containment and response
The best features Huntress Managed EDR offers include 24/7 monitoring, process insight that we get while investigating any suspicious process or command line activity, and the child-parent process relationship. The containment actions allow us to take host isolation and assisted or automated remediation, which speeds up the removal of malicious files or persistence mechanisms and helps us identify attempts to survive the reboot, assisting in detecting persistent detections in the device. Most of the time, we rely on 24/7 SOC monitoring and investigation support. In my day-to-day activities, it helps me to continuously review the endpoint activity and validate suspicious detections, so I don't have to manually investigate every alert. This gives me more time to focus on genuine alerts or incidents and threat hunting and deeper investigations instead of wasting time on false positive alerts. Host isolation or remediation is very helpful because it helps us contain the confirmed threat quickly and reduce the risk of lateral movement. Huntress Managed EDR has a positive impact mainly through faster threat detection and reduced manual investigation effort. The 24/7 SOC gives us additional monitoring and validation, while the endpoint telemetry provides useful context for investigations. It also helps us contain and remediate threats faster, particularly when endpoint isolation or automated remediation is needed. Overall, it has improved our security response efficiency without requiring us to build a dedicated 24/7 SOC monitoring capability internally. Regarding outcomes, we have seen a measurable improvement in response time and analyst workload, with about 20 to 30% less manual effort for endpoint alert investigation response. For context, Huntress customer case studies report response times dropping from hours to 5 to 10 minutes in some environments. Huntress Managed EDR is quite easy to use, especially after the initial deployment. The agent is straightforward to deploy and handles much of the monitoring, detection, and response through the managed SOC. There is lesser day-to-day configuration for us. From an investigation perspective, the dashboard and endpoint telemetry make it fairly easy to review process activities, detection, isolation, and remediation. Overall, after using it for about a year, the learning curve is low and it is much less operationally demanding than managing a traditional EDR ourselves. From my experience, it has significantly reduced the alert triage workload. Instead of reviewing every endpoint alert, Huntress SOC continuously monitors, investigates, and filters out benign alerts, escalating the confirmed alerts with context. We do use the automation for remediation of low-severity threats. It has been particularly useful for things like PUPs and other minor malware artifacts because Huntress SOC validates the activity and can remediate it without waiting for our manual approval. From our operations perspective, it has reduced repetitive remediation work and allows us to focus on higher priority incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."
"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail."
"It was easy to learn the product."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"After deployment, it takes some time to scan and process everything. Huntress has effectively flagged issues such as password files on desktops, which it identifies as low-level alerts. It also handles more significant threats effectively."
"Huntress Managed EDR has impacted my organization positively because it is time-saving and trustworthy, so we can believe that it can help us get a better reputation and more confidence as an MSP to serve our clients."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools and to hire expensive security analysts, which is important for our organization because it keeps the level of security heightened and across the top of all of our clients' minds."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
 

Cons

"The product must improve the features associated with creating a blacklist."
"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."
"Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails."
"If the price were lower, perhaps we could purchase our own."
"If I had to suggest an improvement, I would like to see a customizable dashboard and reporting along with additional integrations with third-party SIEM or SOAR platforms."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"Huntress Managed EDR could improve filtering for low-priority alerts and give more granular exclusion controls."
"Huntress Managed EDR can be improved by adding more features and a bit more security for users while remaining user-friendly so that everyone won't be frustrated by getting blocked."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"It would be nice if Huntress Managed EDR started adding additional features that some of the other competitors have, but obviously, to keep it lightweight, they cannot pack too much into it."
 

Pricing and Cost Advice

"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."
"The solution is a bit expensive."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"Huntress Managed EDR offers a fair pricing model."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Huntress?
I would like to see more customization and deeper integration with SIEM and other security tools for Huntress Managed EDR, as better reporting and more detailed endpoint investigation data would al...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is endpoint monitoring and threat detection, which I use to investigate suspicious processes, malware activity, endpoint alerts, and potential indicators o...
What advice do you have for others considering Huntress?
I would rate Huntress Managed EDR a nine out of 10 because it gives strong endpoint visibility, reliable threat detection, and effective remediation, while the managed SOC reduces the workload for ...
 

Overview

 

Sample Customers

Entisys 360,
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