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Barracuda Email Threat Scanner [EOL] vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Threat Scan...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
 

Featured Reviews

JM
Manager, Information Technology at Friendly House
A highly scalable and easy-to-learn product that blocks phishing and spam emails
The product must improve the features associated with creating a blacklist. Currently, to add a content block, I have to go to a different screen. It seems cumbersome. The solution sells Impersonation as a separate product. I don’t see why it cannot be in the same product like other vendors have.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."
"It was easy to learn the product."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail."
"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"I have nothing negative to say about my main use case or how my team interacts with Huntress Managed EDR because Huntress Managed EDR is superb."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
 

Cons

"Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails."
"If the price were lower, perhaps we could purchase our own."
"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."
"The product must improve the features associated with creating a blacklist."
"The integration with our RMM could be better."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
 

Pricing and Cost Advice

"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."
"The solution is a bit expensive."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"It works well for an MSP."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Huntress is priced fairly for the services and value it provides."
"Huntress Managed EDR offers a fair pricing model."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Performing Arts
10%
Construction Company
8%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
 

Overview

 

Sample Customers

Entisys 360,
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885,286 professionals have used our research since 2012.