We compared Barracuda Email Security Gateway and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"This product is powerful and quite simple to use."
"The solution helps us to block some blacklisted emails."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"Barracuda Email Security Gateway is very simple to use."
"It is a very stable solution."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"It can scale."
"The most valuable feature is the technical support services."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"The most valuable feature is the hardware-assisted platform module."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"The dashboard's UI could be improved to make changes to the blocklist."
"The scalability needs improvement, it's the only feature that is required."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The solution should add automatic alerts to the mobile."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"They could improve their anti-spam engine a little bit, because there are a lot of false positives. Sometimes, emails pass through their system but are spam. In terms of security and engines for malicious emails and antivirus, they're doing a good job. Their other engines can be improved."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"I think the interface could be improved in the next release."
"Perception Point Advanced Email Security should make available more use cases."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Perception Point Advanced Email Security is ranked 14th in Email Security with 21 reviews. Barracuda Email Security Gateway is rated 8.0, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection, whereas Perception Point Advanced Email Security is most compared with Microsoft Defender for Office 365, Avanan, Proofpoint Email Protection, IRONSCALES and Darktrace. See our Barracuda Email Security Gateway vs. Perception Point Advanced Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
