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BackupAssist vs Dell Data Protection Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
63rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Dell Data Protection Suite
Ranking in Backup and Recovery
44th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. The mindshare of Dell Data Protection Suite is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Data Protection Suite0.4%
BackupAssist0.8%
Other98.8%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I find BackupAssist very convenient to work on and I really like its user interface."
"I would definitely recommend this solution to others."
"Now that we are using the solution, we get notified online when our backups are done."
"The best features that Dell Data Protection Suite offers are strong ransomware protection and reliable backup recovery across different workloads."
"Dell Data Protection Suite is a comprehensive suite offering virus-free and ransomware-free data protection."
"Dell Data Protection Suite is a comprehensive product with comprehensive tools."
"I recommend this solution because it is the most complete tool in the market, and Dell Data Protection Suite is a faster and excellent solution."
"The essential point is its reliability and fast recovery of information from corporate equipment."
"I'd rate the solution ten out of ten."
 

Cons

"Has a few problems working with snapshots time-outs and failed backups."
"In the future I would like to see more support for Linux."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"It stopped doing my backups after I did the last update on it."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The biggest frustration I have with Dell Data Protection Suite is the initial setup."
"Dell Data Protection Suite could be improved in a few areas based on real-world use."
"From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager."
"While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market. The deployment is complex and not simplified, requiring professional expertise."
"The learning curve is relatively steep, the complexity of some advanced configurations is challenging, and the interface could be more intuitive."
 

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
27%
Financial Services Firm
16%
Comms Service Provider
12%
Outsourcing Company
6%
Construction Company
15%
Comms Service Provider
9%
Energy/Utilities Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Dell Data Protection Suite?
The solution is very expensive, which is its main drawback compared to competition in the market.
What needs improvement with Dell Data Protection Suite?
From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager. The idea here is the silos kind of architecture because Dell Data Prot...
What is your primary use case for Dell Data Protection Suite?
Dell Data Protection Suite will be mainly used for backup and recovery solutions.
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Information Not Available
Find out what your peers are saying about BackupAssist vs. Dell Data Protection Suite and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.