ManageEngine IT360 and Azure Bastion are both network management solutions with each having strengths in distinct areas. Azure Bastion takes a lead in security and integration with Azure services, whereas ManageEngine IT360 stands out for its pricing and customer support.
Features: ManageEngine IT360 provides network and application monitoring, infrastructure management, and IT service delivery, offering comprehensive visibility across IT operations. Azure Bastion focuses on securing remote access to Azure Virtual Machines, with seamless RDP and SSH connectivity without the need for public IPs and incorporates advanced security measures.
Room for Improvement: ManageEngine IT360 could enhance its user interface for easier navigation, improve integration with non-ManageEngine tools, and reduce setup complexity for smaller environments. Azure Bastion may benefit from broader compatibility with non-Azure environments, enhanced reporting features, and more flexible pricing options for smaller businesses.
Ease of Deployment and Customer Service: ManageEngine IT360 offers straightforward deployment with focused customer support, providing extensive documentation and assistance services. Azure Bastion, integrated within the Azure ecosystem, follows standard Azure deployment procedures, lowering complexity particularly for existing Azure users while leveraging Microsoft's extensive support infrastructure.
Pricing and ROI: ManageEngine IT360 is recognized for its competitive pricing structure, delivering solid ROI for managing multiple IT operations. Azure Bastion, though higher in setup costs due to its premium Azure positioning, justifies its expense with long-term security benefits and cost savings from not exposing infrastructure to the Internet.
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
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