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AWS X-Ray vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (6th), Active Directory Management (8th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 1.0%, down from 3.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor1.0%
AWS X-Ray1.0%
Other98.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Allan Møller - PeerSpot reviewer
Consult Manager at Conscia
Provides quick insights into service interactions and identifies bottlenecks effortlessly
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we should have known about, requiring us to redeploy some services in another SKU version to get it functioning. This is the only challenge, as AWS X-Ray is relatively new. It is important to consider that not all AWS services support it out of the box. My recommendation for AWS X-Ray would be broader support. We have been working in a relatively small area of AWS, using approximately six or seven services, so I have not explored all other available services. In general, the more services it supports, the better it would be. AWS X-Ray should be able to support more services for improved functionality.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"I would give AWS X-Ray a nine out of ten overall."
"The error analysis capabilities of X-Ray are really good."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"It is a very scalable solution."
"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."
"We choose the Solarwinds based on the simplication of managing the tool itself."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements, so the threshold gets configured automatically, and it's no longer necessary to configure it manually every time."
"The product integrates with Remedy."
 

Cons

"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
"I do not have any notes in terms of improvements."
"If you have a small team, it's probably overkill."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"AWS X-Ray should improve its implementation process to make it easier for developers."
"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage."
"They can improve how traces are sent to other providers."
"From an integration point of view, if you want to have a manager of manager kind of layer, that is currently lacking in SolarWinds Server and Application Monitor."
"The technical support is nothing special."
"As per my view, Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"SolarWinds' interface is slow, and this is a global concern."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"They should incorporate more artificial intelligence. There should also be more predictive features."
 

Pricing and Cost Advice

"The pricing for AWS X-Ray is a six out of ten."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The solution is a bit expensive."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"The product is expensive."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"The solution is overpriced in terms of application management."
"I like the pricing for this SolarWinds product."
"The tool is available for my company at a good price point."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
13%
University
8%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we shou...
What is your primary use case for AWS X-Ray?
I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about AWS X-Ray vs. SolarWinds Server and Application Monitor and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.