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AWS X-Ray vs SolarWinds Server and Application Monitor comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (5th), Active Directory Management (8th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 1.0%, down from 2.7% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor1.0%
AWS X-Ray1.0%
Other98.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Lead Software Engineer at a tech services company with 1,001-5,000 employees
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of AWS X-Ray is the ability to correlate data out of the box, ensuring that if one service calls another service, it will provide a full flow of what has happened without needing to build or develop anything around it."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."
"The error analysis capabilities of X-Ray are really good."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"AWS X-Ray is a strong solution and has a smooth integration process."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"We choose the Solarwinds based on the simplication of managing the tool itself."
"The solution has good alerts; notifications are sent via email to technicians, and you can filter the kinds of alerts you want to receive as well, which is excellent."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"Having used various other vendors for monitoring over my career, the SolarWinds products give outstanding value for the price."
"It is scalable."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"SolarWinds is a very stable platform compared to others on the market."
 

Cons

"A significant downside is that it is very expensive."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"If you have a small team, it's probably overkill."
"I do not have any notes in terms of improvements."
"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
"Sometimes, the collector agents are confusing to configure initially."
"AWS X-Ray should improve its implementation process to make it easier for developers."
"Reporting is the only thing with which we currently have challenges."
"I had some stability issues. I lost my environment, but with the help of SolarWinds support, I was able to get back to a stable platform."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"I believe that SolarWinds should spend more effort in reporting."
"The technical support is nothing special."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"PerfStack can be made more effective."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The pricing for AWS X-Ray is a six out of ten."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"I would rate the pricing for this solution a three out of five."
"The price is too high."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
10%
Computer Software Company
8%
University
8%
Educational Organization
13%
University
9%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we shou...
What is your primary use case for AWS X-Ray?
I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about AWS X-Ray vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.