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AWS Step Functions vs ProcessMaker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
12th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Workload Automation (10th)
ProcessMaker
Ranking in Business Process Management (BPM)
41st
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.4%, down from 2.3% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
AWS Step Functions1.4%
ProcessMaker0.9%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

reviewer2706945 - PeerSpot reviewer
Assistant Manager at a tech vendor with 10,001+ employees
Orchestration and integration simplify processes with seamless stability and reliability
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The number of historical events is great."
"The integration capability is easy, whereas building state machines is tricky."
"One can rate all the calls and that is a good feature."
"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."
"The solution is stable...The solution is easy to scale."
"What I like the most about Amazon Step Functions is how easy it is to use."
"AWS Step Functions was stable, and there were no problems that I can recall."
"It has enabled my organization to create workflows with a lot of different AWS services; it's a general solution that you can adapt to your own needs and is simple to use."
"Its performance, stability, and security are fine."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The price and support are areas with shortcomings where the solution needs to improve."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"If AWS Step Functions keeps adding more integrations, it would be even better."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"It is hard to coordinate the declaratory language."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"Its interface should be a bit more user-friendly."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution's price is reasonable."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
6%
Financial Services Firm
16%
Computer Software Company
11%
Outsourcing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
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Comparisons

 

Also Known As

Amazon Step Functions, Step Functions
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about AWS Step Functions vs. ProcessMaker and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.