We performed a comparison between AWS Directory Service and IBM Cloud Identity Service based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."We can provide specific access to people based on what they need from our accounts."
"The most valuable feature is that because it's all in the cloud, you don't need to manage the infrastructure."
"AWS Directory Service is secure."
"We like the fact that it's got such great redundancy."
"The support is very good. I would rate the technical support as a nine out of ten."
"I like the manageability. Activate Connect makes it easier to assign information and to manage the resources in the network."
"Provides good performance and availability."
"AWS has eliminated the downtime we waste when our on-premises resources go down."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"Can be improved by including on-premises access for services through Identity Access Management."
"We had a problem with the schema uploading and setting up the directory when we are migrating our users from on-premises to cloud infrastructure."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"The group policy can be improved."
"The solution lacks certain features."
"The AWS Directory Service should be easier to integrate."
"To get CloudWatch to monitor your memory and storage, you have to do some configuration within your server, which sometimes results in errors."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
Earn 20 points
AWS Directory Service is ranked 6th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews while IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS). AWS Directory Service is rated 8.6, while IBM Cloud Identity Service is rated 8.0. The top reviewer of AWS Directory Service writes "Extends AD identity and management capabilities to AWS resources". On the other hand, the top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". AWS Directory Service is most compared with Microsoft Entra ID, Microsoft Entra External ID, Google Cloud Identity, Okta Workforce Identity and Omada Identity, whereas IBM Cloud Identity Service is most compared with Microsoft Entra ID.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
