We performed a comparison between Avast Business Hub and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Avast Business Endpoint Protection's best feature is its user-friendliness."
"The performance is good compared to other products that slow down the laptop, post-installation."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."
"It's straightforward to set up."
"The solution is easy to use."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"The patching is very efficient and we can rely on the alerts that we receive."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The most valuable part of this solution is the security features that it offers."
"Kaseya VSA's best features are auditing and reporting."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"It reduces network and bandwidth speed."
"The solution could improve by providing more security."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"Avast Business Endpoint Protection would be improved with more frequent updates."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"Making the price a bit cheaper would be an improvement."
"It could download faster during deployment."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The deployment process could be better."
"The agent-based monitoring solution can be improved."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"The solution is hard to use at first until you understand how it works."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
Avast Business Hub is ranked 14th in Remote Monitoring and Management (RMM) with 12 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Avast Business Hub is rated 8.2, while Kaseya VSA is rated 7.6. The top reviewer of Avast Business Hub writes "Easy to scale, good reports, easy to install and has excellent support". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Avast Business Hub is most compared with HP Wolf Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Avast Business Hub vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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