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Avantra vs Cross-Enterprise Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avantra
Ranking in Application Performance Monitoring (APM) and Observability
69th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
SAP Service Providers (8th), Server Monitoring (33rd), IT Infrastructure Monitoring (62nd)
Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
51st
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 0.2%, up from 0.1% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
User-friendly, simple to set up and easy to configure
The dashboard needs to improve. It's not so clear right now. We need it to be more usable. We want all of our reports in one easy-to-access place. Sometimes we get stuck and have to rest the gateway. After we do that, it'll start working again. We're still new to the product and we're not using every aspect of it.
Mohammed  Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can customize alerts based on need."
"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
"It's very easy to manage and use."
"All solutions from Broadcom are very easy to install."
"The technical support and documentation are quite good."
 

Cons

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
"The dashboard needs to improve."
"The machine-learning is lacking and should be improved."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
18%
Computer Software Company
13%
Real Estate/Law Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
 

Comparisons

No data available
 

Also Known As

No data available
CA Cross-Enterprise Application Performance Management
 

Overview

 

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit
NIIT Technologies, Cetip Safeguards
Find out what your peers are saying about Avantra vs. Cross-Enterprise Application Performance Management and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.