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Avada Software Infrared360 vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
42nd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (72nd), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (13th)
VMware vCenter
Ranking in Server Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.4%, up from 0.2% compared to the previous year. The mindshare of VMware vCenter is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
VMware vCenter1.0%
Avada Software Infrared3600.4%
Other98.6%
Server Monitoring
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Hoang Long Nguyen - PeerSpot reviewer
Automation and technical support impress with seamless migration and high availability management
We are in the process of implementing Zerto, which is currently in the purchase order phase. While we haven't fully implemented it yet, we have completed the POC. We use VMware vCenter and ESXi. The solution manages high availability effectively, with excellent automation for migration and patch management. The support is good, though the recent license change after the Broadcom acquisition has significantly increased costs. Patch management is controllable and can be managed individually, with automatic downloads available. We use it primarily for managing hosts and updates, without any integration. The performance is excellent, running very smoothly. I rate VMware vCenter a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The integration of vCenter server with any software, whether from VMware or a third party, is smooth and straightforward."
"The most valuable features are DRS, cluster management, vCenter management, and logs management."
"One feature I really like about VMware vCenter is its ability to change hosts easily. It is highly available and very useful for our operations."
"It's a very good tool for centralized management."
"I integrated with VMware products, which makes integration easy."
"We must create a VIN on each node. You want to make the VIN ten times if you have a thin host. We mostly create VMs, and the vCenter publishes the template on all hosts."
"The product is scalable."
"It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The support for the Linux operating system wasn't great when we used it."
"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"It is not easy to upgrade VMware vCenter from an old version to a new version."
"If VMware integrates some features of their other solution into VMware vCenter, operational managers might find it beneficial. Many organizations prefer to maintain separate solution sets based on specific needs and data requirements."
"The product's technical support services need improvement."
"Consolidating these plugins into a unified environment with customizable options to enable or disable features would be highly beneficial."
"VMware vCenter does not have a centralized security dashboard, and it is pretty tedious to configure."
"The product's technical support services could be better."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"The solution is pretty expensive for small businesses because there are few lower-scale VMware vCenter solutions."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"The platform is highly-priced."
"The product is expensive."
"The product is affordable for now."
"VMware vCenter is not expensive."
"The platform has reasonable pricing."
"The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options."
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Top Industries

By visitors reading reviews
Financial Services Firm
34%
Printing Company
10%
Manufacturing Company
10%
Performing Arts
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main concern is the license change following the sale to Broadcom. The license cost has increased significantly, which is the primary negative aspect of VMware vCenter. While technical support ...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about Avada Software Infrared360 vs. VMware vCenter and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.