We performed a comparison between Auvik Network Management (ANM) and Microsoft System Center based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Auvik makes it super simple to have sub-tenants and you can then view high-level details from the "parent" tenant, which is our MSP interface, while also diving deep into the client-side and having full access there for assigning client-level permissions."
"They allow for integrations into their platform via API with PSA tools like ConnectWise Manage and ConnectWise Automate. They have a lot of add-on integration and plug-ins for a lot of the big names and IT RMM stacks commonly used in my industry space. These integrations are absolutely valuable. With the integrations into ConnectWise, we are able to automatically create and close tickets across systems."
"Its network discovery capabilities are pretty good. It kind of spiders out and detects pretty much everything on the network, e.g., things that we are using and not using anymore. Its network discovery capabilities allow me to detect these things so I can track them down and shut them off."
"The most valuable feature is the notification that alerts us to an offline server, whether the server is rebooting, resetting, or if we have network issues with the internet service provider."
"The SNMP discovery features are impressive; few products are as robust in their abilities, and it discovered objects I didn't think it would."
"Automated configuration backups and automated network diagrams are the most valuable."
"We like the alerts, the network mapping, and the backup of configurations."
"The monitoring and management functions of Auvik are as easy as they can be for the functions they do. It's definitely the easiest product I've ever used."
"Step-by-step documentation that clarifies the implementation procedure."
"The solution is easily available. That's its most valuable aspect."
"The availability performance matrix and the reporting capabilities are the solution's most valuable features."
"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"The installation process is easy."
"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."
"Good for managing and administering the infrastructure."
"Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked."
"The user interface is not intuitive."
"We have a few other networking tools. Some of them are specifically for managing Wi-Fi. They have some great features where they give specific recommendations based on the network traffic they're seeing and based on other customers that have had similar issues, or even just by looking at your own data that they're gathering. They give AI-based recommendations on how to improve the network. Auvik could have something like that. It gives us excellent visibility into the network, but if there is a way to include some remediation tips that are digestible by level-one and level-two techs, that would be great."
"I want to be able to customize the layout more in terms of showing the alert timeframes. For example, I would like to customize it to show all the alerts in the last three hours, six hours, etc. You should be able to customize it so that it shows you the most critical information. We don't need to see CPU usage. We only want to see the up and down time. It would be nice to filter out many of those metrics we don't use."
"I would like more customizable alerts."
"The tutorial could be a little bit more comprehensive."
"The pricing model could also be improved, as the unlimited selection isn't unlimited. The billing work on the build devices and components, and I've tried to set up the solution in a few different configurations, resulting in multiple build devices each time. Therefore, I question the cost-effectiveness for a business of our size."
"Onboarding devices could be easier. When you first add a device to the Auvik platform, you need to add each one by hand. It would be nice if they could automate the process where we only need to run a script."
"Auvik doesn't communicate very well with Ubiquiti devices and will incorrectly flag facets as down. Compatibility with Ubiquiti is my biggest pain point with Auvik."
"The solution's dashboard needs improvement."
"System Center hasn't updated to keep up with the industry. It needs improvements in the user interface, ease of use, and overall product functionality, particularly the cloud-monitoring features. It needs more capabilities to monitor AWS and Azure infrastructure."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"The platform performance and responsiveness need improvement. It still demands high computing resources."
"The solution’s pricing could be improved."
"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."
"Could be more user friendly."
"The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster."
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Auvik Network Management (ANM) is ranked 4th in Cloud Monitoring Software with 139 reviews while Microsoft System Center is ranked 29th in Cloud Monitoring Software with 18 reviews. Auvik Network Management (ANM) is rated 8.8, while Microsoft System Center is rated 7.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Microsoft System Center writes "Makes user management and application management easy for users". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas Microsoft System Center is most compared with Oracle SOA Suite. See our Auvik Network Management (ANM) vs. Microsoft System Center report.
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