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Trend Micro Smart Protection [EOL] and Automox are notable players in the endpoint protection and patch management categories. Trend Micro leads in security with advanced features, while Automox holds the advantage in automation and cross-platform support, making it ideal for cloud-native environments.
Features: Trend Micro Smart Protection [EOL] enhances endpoint security with its robust web and mail scanning, antivirus, and behavior monitoring. It integrates seamlessly with other Trend Micro products via a centralized dashboard. Automox delivers versatile automation using Worklets and excels in cross-platform patch management for Windows, Mac, and Linux.
Room for Improvement: Trend Micro Smart Protection [EOL] could improve its AI capabilities and reduce resource usage. Enhancements in integration support and documentation would be beneficial, especially concerning deployment and Microsoft updates. Automox needs to address policy replication limitations for managing multiple client organizations and enhance its multi-tenancy and user insight features during patching.
Ease of Deployment and Customer Service: Trend Micro Smart Protection [EOL] provides deployment flexibility with on-premises and hybrid solutions, though this adds complexity. Its technical support quality varies by region. Automox supports seamless cloud deployment with user satisfaction rooted in fast technical support and a smooth installation process.
Pricing and ROI: Trend Micro Smart Protection [EOL] is often more costly than competitors but justifies this with its extensive features. Pricing is module-based. Automox offers competitive per-user, per-month pricing, making it cost-effective, particularly for organizations leveraging its cross-platform functions. Both solutions yield positive ROI through improved security and efficiency.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
It is a cloud-based solution, so you do not need on-premises infrastructure, which saves hardware.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Offered an additional remote solution, all while saving a lot of time and cost through troubleshooting.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support has been excellent as the support team is always responsive and proactive.
The agent is very light, and it doesn't cause any issues on the machine.
I would rate their technical support a nine out of ten as it helps with every query.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scalability is excellent because it caters to my organization needs and can handle our organizational needs, ensuring that all our devices are well patched.
Automox's scalability is excellent as it has continued to grow with my organization and caters to my organization's needs.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
It's not crashing or experiencing any downtime.
I have not experienced any lagging or downtime
I can confirm that Automox is very stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Anything that can predict imminent failure of the device would be great.
An alert of a security threat could be another type of notification that tells me something is important.
The integration is seamless.
We've experienced compatibility issues with Windows endpoint protection.
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel from one place to another to go on site and troubleshoot devices.
Automox's price is very cost-effective and affordable.
the price has always been competitive and very cost-effective
However, their pricing is comparable to CrowdStrike.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
One of the best features I appreciate about Automox is automated patching.
Automox allows me to patch all devices regardless of the operating system.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic.


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 14 |
| Large Enterprise | 17 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
Trend Micro Smart Protection [EOL] ensures robust endpoint and device security with efficient ransomware protection and effective integration capabilities. It includes a centralized dashboard, easy configuration, and excellent mail and web protection.
Trend Micro Smart Protection [EOL] is a comprehensive endpoint security offering known for its rapid threat detection and response. It integrates seamlessly with other cybersecurity tools, ensuring a high level of endpoint and network protection through machine learning, web reputation services, and data loss prevention functionalities. The system's antivirus, malware analysis, and virtual patching effectively secure diverse environments, providing critical insights into vulnerabilities. However, users note room for enhanced insights, better management tools, and improved detection capabilities. Challenges include its resource intensity, quality of technical support, and cloud compatibility. There is a call for more AI integration, compliance features, and seamless deployment.
What are the main features of Trend Micro Smart Protection [EOL]?Industries use Trend Micro Smart Protection [EOL] for endpoint protection, including antivirus, malware, and ransomware defenses. Organizations apply it for diverse applications like mail scanning, web filtering, server, and network security, as well as mobile device management. It effectively supports data leak protection and secure encryption, offering behavior analysis and real-time attack updates for comprehensive security solutions.
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