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It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Centralized management has improved operational efficiency, allowing the IT team to manage more devices with less manual effort while maintaining compliance and security.
Clients report that they now effectively manage employees, block and restrict data sharing, and monitor unauthorized activities on devices, which increases their overall visibility and security.
My device compliance rate consistently stayed above 95%, giving me much better visibility into which devices met corporate security requirements and allowing me to address non-compliant endpoints before they become security risks.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support for Automox is very responsive and proactive.
Customer support is unparalleled, very supportive, proactive, and dedicated 24/7.
Support team being responsive and helpful in resolving issues in a timely manner and providing guidance when needed.
The customer support for IBM Security MaaS360 with Watson has generally been good, with the support team being knowledgeable and responsive, especially for critical issues.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox is very scalable because it has continued to handle my organization's growth.
IBM Security MaaS360 with Watson is very scalable since it can handle any large number of devices effectively and with reliability and speed.
The cloud-based architecture makes it easy to add new users, devices, and security policies while maintaining performance and centralized visibility.
As additional on-premise cloud workloads and endpoints and applications are added, the platform can continue to centralize and collect security events without fundamentally changing security operations.
It's not crashing or experiencing any downtime.
The service has delivered consistent performance for device management, policy enforcement, application deployment, and compliance monitoring.
I would rate the stability of IBM Security MaaS360 with Watson as excellent because we have not had either performance problems or website outages, nor any issues in operations.
IBM Security MaaS360 with Watson is stable.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
IBM Security MaaS360 with Watson offers a strong set of device management and security features, and its centralized management, compliance control, and remote administration capabilities have helped streamline endpoint management; furthermore, dashboard customization and user experience improvements could make this already valuable platform even more effective.
The platform could benefit from more flexible automation for routine administrative tasks and richer built-in analytics that provide historical trends without relying on external reporting tools.
The customer support is not that helpful and not very proactive, so they should increase their proactiveness and provide support 24/7.
Automox's price is very cost-effective and affordable.
for my case and for our organization, the price is cost-effective and very affordable.
The initial setup cost was reasonable compared to the value provided by the platform, particularly considering the security, compliance, and device management capabilities included.
The pricing is acceptable and cost-effective, with no major issues on the price.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
IBM Security MaaS360 with Watson has positively impacted my organization by enabling us to manage all our devices in one place, settle all the issues remotely through troubleshooting, and it allows the AI feature for reporting.
IBM Security MaaS360 with Watson has positively impacted our organization by improving our security posture through effectively managing and securing mobile devices, apps, and content.
The tracking of devices is a critical feature. In any location, we can track devices if they are lost and wipe the data out or wipe them completely.
| Product | Mindshare (%) |
|---|---|
| IBM Security MaaS360 with Watson | 1.1% |
| Automox | 10.5% |
| Other | 88.4% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?
What benefits and ROI can users expect when evaluating Automox?
In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
IBM Security MaaS360 with Watson, a proven enterprise mobility management platform, provides seamless integration of security and productivity features powered by AI technology.
IBM Security MaaS360 with Watson helps organizations maintain secure access and management of mobile devices, applications, and content. Its AI capabilities improve threat intelligence, enabling IT departments to efficiently manage endpoints while ensuring robust data protection. Highly appreciated for its flexible deployment and ease of integration, this platform stands out for its AI-driven insights which aid in proactive security measures.
What are the key features of IBM Security MaaS360 with Watson?
What benefits and ROI can be expected from IBM Security MaaS360 with Watson?
IBM Security MaaS360 with Watson implementations span various industries including healthcare, finance, and education. In healthcare, it ensures secure management of devices that access sensitive patient data while complying with regulations. In finance, it helps manage mobile endpoints accessing sensitive financial information, enhancing data security. Education institutions use it to manage and monitor devices used in learning environments, ensuring a safe and controlled digital landscape.
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