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Automic Automation vs BMC TrueSight Server Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
JAMS Scheduler improves ROI by automating tasks, saving time, enhancing efficiency, and boosting productivity, despite some cost concerns.
Sentiment score
4.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
1.0
BMC TrueSight Server Automation offers great ROI but requires timely enhancements and patching can affect efficiency detrimentally.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
The cost has definitely gone up tremendously.
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
It saved IT time by 50%.
Vice President, Information Technology at a financial services firm with 501-1,000 employees
Automic Automation has helped reduce workload failure rates by fifty percent.
System Administrator at a financial services firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.6
JAMS Scheduler's customer support is exceptional, proactive, and reliable, with knowledgeable staff and minimal wait times noted.
Sentiment score
7.2
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
9.0
BMC TrueSight Server Automation support is praised for quick responses, expert help, and effective multi-level problem-solving channels.
The customer support for JAMS Scheduler is amazing, superhero quality.
Student Server Support / Liasion at Hamilton County ESC
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
They react quickly when it is urgent.
System Administrator at a government with 10,001+ employees
They are highly knowledgeable in their product area and very easy to work with.
Sr Technical Services Engineer at a tech company with 10,001+ employees
If you put the tickets in for which you need help right away, they get back to you right away.
Technical Consultant at a energy/utilities company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.3
JAMS Scheduler efficiently manages scalable job scheduling across platforms, though high volumes may occasionally impact performance.
Sentiment score
7.2
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
7.1
BMC TrueSight Server Automation is scalable, efficient for large enterprises, but challenging for smaller setups without robust systems.
Those are situations where it has helped us to just say that we don't really care in which tech stack that we are in, whether it's latest or not, but the forward as well as the backward compatibility has been of great help.
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
As the number of scheduled jobs increased, we can manage multiple schedules, dependencies, and workflows centrally.
Consultant at a outsourcing company with 201-500 employees
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
Senior Consultant at Tricise
The solution effectively supports our existing user base and is equipped to scale further.
System Administrator at a financial services firm with 1,001-5,000 employees
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
Sr Technical Services Engineer at a tech company with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
JAMS Scheduler is highly reliable, consistently executing tasks with minimal downtime, often impacted by external factors, not the software itself.
Sentiment score
7.9
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
6.6
BMC TrueSight Server Automation offers reliable stability with minor issues, mainly affecting Windows agents and performance during large updates.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
When issues occur, the monitoring and execution logs make it easier to identify and recover from them.
Consultant at a outsourcing company with 201-500 employees
JAMS Scheduler is as stable as a rock.
Student Server Support / Liasion at Hamilton County ESC
The stability of the solution is excellent.
Senior Manufacturing Engineer at Performance Technologies
In a well-tuned environment, it runs very smoothly.
Sr Technical Services Engineer at a tech company with 10,001+ employees
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
 

Room For Improvement

JAMS Scheduler needs interface enhancements, better diagnostics, improved accessibility, integration, global search, reporting, and comprehensive documentation.
Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
BMC TrueSight Server Automation needs interface enhancement, simplified setup, and better integration for improved performance, security, and user-friendliness.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Sr Technical Services Engineer at a tech company with 10,001+ employees
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
Senior IT specialist at a tech services company with 51-200 employees
A feature that provides a dependency chart or tree diagram would be very helpful.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
 

Setup Cost

JAMS Scheduler is praised for its cost-effectiveness and scalability, despite some criticisms of Fortra's complex pricing approach.
Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
BMC TrueSight Server Automation is costly but valued for support and versatility; costs vary with server quantity and discounts.
The pricing was reasonable, and the vendor only charged us for the migration process, meaning the setup cost was completely free.
Lead Engineer at intelQong Technology
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acceptable.
Consultant at HCLSoftware
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Senior IT specialist at a tech services company with 51-200 employees
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
Senior Consultant at Tricise
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Oracle Utilities Admin at a energy/utilities company with 201-500 employees
 

Valuable Features

JAMS Scheduler excels with centralized management, flexible scheduling, and seamless PowerShell integration, enhancing efficiency and compliance.
Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
BMC TrueSight Server Automation offers versatile deployment, OS flexibility, integrated compliance tools, and efficient multi-server management and scheduling capabilities.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
JAMS helps centralize the management of jobs on all of my platforms and applications, which has helped my organization significantly.
Consultant at HCLSoftware
By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Senior Manufacturing Engineer at Performance Technologies
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
System Administrator at a financial services firm with 1,001-5,000 employees
The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team.
System Manager at State Bank of India
 

Categories and Ranking

JAMS Scheduler
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Workload Automation (3rd)
Automic Automation
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd), Business Orchestration and Automation Technologies (15th)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (9th)
 

Mindshare comparison

Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation4.6%
Control-M10.2%
AutoSys Workload Automation6.5%
Other78.7%
Workload Automation
Configuration Management Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Server Automation4.1%
Red Hat Ansible Automation Platform9.9%
HashiCorp Terraform7.8%
Other78.2%
Configuration Management
 

Featured Reviews

reviewer2890770 - PeerSpot reviewer
Developer at a healthcare company with 1,001-5,000 employees
Centralized scheduling has improved automation and reduces manual monitoring for complex workflows
The best features JAMS Scheduler offers are centralized job scheduling, dependency management, and monitoring. I also appreciate the alerts and retry options because they help us handle failures without constantly checking jobs manually. Centralized scheduling makes it easier to manage all our jobs from one place instead of maintaining multiple schedulers or scripts. Dependency management is especially useful for chaining workflows because JAMS Scheduler can automatically trigger the next job only when the required previous step completes successfully. Another useful feature is the monitoring and alerting. If a scheduled job fails or runs longer than expected, we can quickly identify it and take action, which is particularly helpful for production support and reducing manual monitoring. JAMS Scheduler has helped quite a bit with identifying common job failures, missed schedules, dependency issues, and execution errors. The alerts and job history make it easier to identify the failure point and take corrective action without manually checking every workflow. JAMS Scheduler's code-driven automation has been useful for handling more complex scheduling logic and workflows that go beyond simple time-based triggers. It is important for us because we can combine scripts, dependencies, conditions, and parameters to support different production scenarios without creating too much manual intervention.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
16%
Outsourcing Company
10%
Manufacturing Company
9%
Computer Software Company
6%
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise18
Large Enterprise30
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
The pricing, setup cost, and licensing for JAMS Scheduler are favorable.
What needs improvement with JAMS?
One area of improvement I see for JAMS Scheduler is making the user interface more intuitive for new users, especiall...
What is your primary use case for JAMS?
My main use case for JAMS Scheduler is scheduling daily RPA jobs, such as running an invoice process automation after...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What advice do you have for others considering BMC TrueSight Server Automation?
I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...
 

Also Known As

No data available
Automic Dollar Universe
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: October 2026.
918,614 professionals have used our research since 2012.