We performed a comparison between Automic Automation Intelligence and Tidal Automation based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, SMA Technologies, Fortra and others in Workload Automation."Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."
"Last year, we added a second environment and the OpCon Deploy product. This has allowed us to build a testing environment. This has been a great addition for us as we can work through our workflows without disrupting our production environment."
"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."
"It seems like it would scale well."
"The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff."
"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."
"Thus far we have only had a few minor problems, all of which the vendor addressed quickly. We have not encountered any major problems. The product is very stable and reliable."
"We're also starting to use its Self Service and Solution Manager. My team in the data center and some of the development team use the Self Service. Developers are using the Self Service for upon-request jobs for their testing. They used to have to go through us to schedule testing and now they can just go on and kick it off all they want. They have also really appreciated that they have access to view and/or submit jobs."
"The Action Packs are a good feature."
"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."
"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."
"The versatility of being able to run on many different types of servers is valuable. There is also a versatility of different services that you could run jobs on. It's highly versatile. You can run a lot of different types of scripts on a lot of different types of servers. It interfaces with all of them."
"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."
"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."
"The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."
"Enterprise Manager is a little clunky which I know they're addressing in the solution's manager."
"Licensing would be the first part I would overhaul. Each time a new licensing paradigm comes out, more features are removed and costs are added. They "add" features that are rarely used and increase charges for the number of jobs run. I'm sure someone in finance got a raise for their brilliance but the end-users won't thank them one bit. Expect price hikes and threats when you hold them to account at every opportunity."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"More functionality within self-service would be greatly appreciated."
"Integration of the solution could be improved."
"The GUI, the graphical user interface, gets a little bit busy."
"They can do better reporting in terms of production statistics reporting."
"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."
"There are several improvement points that our team has provided to the vendor."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."
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Automic Automation Intelligence is ranked 21st in Workload Automation with 1 review while Tidal Automation is ranked 6th in Workload Automation with 6 reviews. Automic Automation Intelligence is rated 0.0, while Tidal Automation is rated 8.8. The top reviewer of Automic Automation Intelligence writes "Very reliable with great Action Pack feature". On the other hand, the top reviewer of Tidal Automation writes "Allows us to use one scheduler for multiple instances, helps us to recover from an issue much more effectively, and is extremely flexible". Automic Automation Intelligence is most compared with Redwood Software - Workload Automation Edition, Fortra Automate, Automation Anywhere (AA), Automic Workload Automation and CA Workload Automation iDash, whereas Tidal Automation is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation and ESP dSeries Workload Automation.
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