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Automation Anywhere vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations experience time and cost savings with improved efficiency and accuracy using Automation Anywhere, achieving ROI in months.
Sentiment score
7.3
Zeenyx AscentialTest boosts productivity, reduces costs, and improves project outcomes through intuitive design, automated testing, and enhanced test coverage.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
 

Customer Service

Sentiment score
6.9
Automation Anywhere's support is valued for its expertise but varies in resolution speed and consistency across regions and needs.
Sentiment score
9.2
Zeenyx AscentialTest customer service is praised for its prompt, knowledgeable support, efficiently resolving issues and ensuring smooth user experiences.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere excels in scalable solutions, offering seamless deployment and integration while effectively handling large data volumes and expanding demands.
Sentiment score
8.0
Zeenyx AscentialTest excels in handling large-scale testing efficiently, supporting numerous users and test cases without performance issues.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is generally stable, with minimal downtime and reliable performance, but stability can vary with updates and features.
Sentiment score
8.0
Zeenyx AscentialTest is praised for its stability, reliability, and bug resistance, making it ideal for diverse testing needs.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Automation Anywhere faces challenges with usability, stability, cost, support, and integration, impacting its appeal to smaller businesses.
Users find Zeenyx AscentialTest's reporting, integration, stability, and documentation inadequate, with a steep learning curve for new users.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Rpa Infrastructure Lead at a tech vendor with 10,001+ employees
 

Setup Cost

Automation Anywhere's pricing can be high and complex, suited for large enterprises but challenging for smaller organizations.
<p>Zeenyx AscentialTest offers cost-effective, scalable pricing with annual and perpetual licenses, suitable for both small teams and large organizations.</p>
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation with AI enhancements, low-code platform, and effective integrations, boosting productivity and efficiency.
Zeenyx AscentialTest is praised for its ease of use, powerful automation, flexibility, detailed reporting, and reliable performance.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
626
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Zeenyx AscentialTest
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Functional Testing Tools (24th), Test Management Tools (23rd)
 

Mindshare comparison

Automation Anywhere and Zeenyx AscentialTest aren’t in the same category and serve different purposes. Automation Anywhere is designed for Robotic Process Automation (RPA) and holds a mindshare of 5.8%, down 10.4% compared to last year.
Zeenyx AscentialTest, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 0.3% since last year.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.8%
UiPath Platform10.8%
Microsoft Power Automate7.3%
Other76.1%
Robotic Process Automation (RPA)
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Zeenyx AscentialTest2.0%
Tricentis Tosca10.1%
OpenText Functional Testing6.8%
Other81.1%
Functional Testing Tools
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
Healthcare Company
14%
Construction Company
11%
University
11%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise523
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
AscentialTest
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about Automation Anywhere vs. Zeenyx AscentialTest and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.