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Automation Anywhere vs UiPath Document Understanding comparison

Automation Anywhere and UiPath are both solutions in the Intelligent Document Processing (IDP) category. Automation Anywhere is ranked #3 with an average rating of 8.4, while UiPath is ranked #2 with an average rating of 8.0. Automation Anywhere holds a 3.5% mindshare in IDP, compared to UiPath’s 12.4% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 90% of UiPath users who would recommend it.
Automation Anywhere
Read 608 Automation Anywhere reviews
  • 13,139 Views
  • 526 Comparison Views
96% willing to recommend
UiPath Document Understanding
Read 56 UiPath Document Understanding reviews
  • 2,495 Views
  • 2,495 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Automation Anywhere and UiPath Document Understanding based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Automation Anywhere vs. UiPath Document Understanding Report (Updated: July 2025).
Buyer's Guide
Automation Anywhere vs. UiPath Document Understanding
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers varied ROI, with quick returns from task automation and improved efficiency despite initial costs.
Sentiment score
4.5
Organizations saw a positive ROI with UiPath Document Understanding, reducing tasks and errors, despite initial pricing challenges.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
For more quotes and insights, download the Automation Anywhere report
We can use a Python script that converts PDF to text with 100% accuracy.
The more automation you achieve, the more ROI you will see.
For more quotes and insights, download the UiPath Document Understanding report
Prafful Jha - PeerSpot reviewer
JV
RK
Gangadhar Wali - PeerSpot reviewerThaneesh Pallapu - PeerSpot reviewer
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is mixed, with praise for knowledgeable staff but concerns about response times and support quality.
Sentiment score
5.3
UiPath Document Understanding's support is praised for responsiveness and resources but has mixed reviews on communication and response speed.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
For more quotes and insights, download the Automation Anywhere report
The premium support UiPath offers is speedy and satisfactory.
Our system is healthcare-related and needs to function 24/7, so we don't have the bandwidth to rely on the technical team's response times.
Sometimes they come to our office and prepare some POCs with UiPath tools.
For more quotes and insights, download the UiPath Document Understanding report
Prafful Jha - PeerSpot reviewer
JV
Sumit Mittal - PeerSpot reviewer
MB
Gangadhar Wali - PeerSpot reviewerFurkan Gürsoy - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is praised for scalability, enabling easy expansion and resource adjustment while efficiently accommodating diverse automation needs.
Sentiment score
4.1
UiPath Document Understanding is scalable and adaptable, yet users seek generative AI integration and express some cost concerns.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
For more quotes and insights, download the Automation Anywhere report
We are trying to find alternative solutions as the volume is expected to increase, requiring more bots, which would increase costs.
For more quotes and insights, download the UiPath Document Understanding report
Michal Wrobel - PeerSpot reviewerVikas-Jaiswal - PeerSpot reviewer
KP
Gangadhar Wali - PeerSpot reviewer
 

Stability Issues

Sentiment score
6.9
Automation Anywhere's stability varies; reliable for some, issues arise with legacy systems and updates but improves with strong infrastructure.
Sentiment score
3.8
UiPath Document Understanding is praised for its high stability, reliable operations, and low maintenance needs despite complex processes.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
For more quotes and insights, download the Automation Anywhere report
For stability, I would rate UiPath Document Understanding a ten because I have never had any issues with it.
For more quotes and insights, download the UiPath Document Understanding report
Vikas-Jaiswal - PeerSpot reviewerRohit-Pawar - PeerSpot reviewerOctavio Medina - PeerSpot reviewerreviewer1335840 - PeerSpot reviewer
 

Room For Improvement

Automation Anywhere needs improved integrations, UI, debugging, support, scalability, pricing, and training resources for better adoption.
UiPath Document Understanding needs better handwriting recognition, OCR, pricing, integration, multilingual support, and AI features for efficiency.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
For more quotes and insights, download the Automation Anywhere report
Instabase is faster than UiPath.
This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.
In the case of currency, if one dot is missing, it gives a completely incorrect number.
For more quotes and insights, download the UiPath Document Understanding report
reviewer2642832 - PeerSpot reviewerPrafful Jha - PeerSpot reviewerreviewer1539000 - PeerSpot reviewerFurkan Gürsoy - PeerSpot reviewer
MB
Gangadhar Wali - PeerSpot reviewer
 

Setup Cost

Automation Anywhere is costly for small businesses, with flexible pricing and discounts, yet challenges persist in price-sensitive markets.
Enterprise buyers find UiPath Document Understanding expensive, with complex pricing, but recognize its automation value and ROI for large organizations.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
For more quotes and insights, download the Automation Anywhere report
UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.
It is expensive.
The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year.
For more quotes and insights, download the UiPath Document Understanding report
reviewer2625948 - PeerSpot reviewerreviewer2644008 - PeerSpot reviewerVatsal Mehta - PeerSpot reviewer
MB
Thaneesh Pallapu - PeerSpot reviewerGangadhar Wali - PeerSpot reviewer
 

Valuable Features

Automation Anywhere simplifies bot creation with intuitive tools, AI-driven features, and strong integration, enhancing productivity and process automation.
UiPath Document Understanding automates processes, supports multiple formats, reduces manual tasks, and enhances accuracy with AI and ML models.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
For more quotes and insights, download the Automation Anywhere report
The integration with UiPath Studio is smooth, making it easy to create and use machine learning models.
This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
Pre-trained models are valuable, and they work well.
For more quotes and insights, download the UiPath Document Understanding report
reviewer2642832 - PeerSpot reviewerJack Strenkowski - PeerSpot reviewerSumit Mittal - PeerSpot reviewerFurkan Gürsoy - PeerSpot reviewerThaneesh Pallapu - PeerSpot reviewerGangadhar Wali - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
608
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Agentic Automation (1st)
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.5%, up from 3.3% compared to the previous year. The mindshare of UiPath Document Understanding is 12.4%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Read full review
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
See all answers
What is your experience regarding pricing and costs for UiPath Document Understanding?
The small bundle that UiPath sells for Document Understanding is 60,000 units or pages. Clients need to come close to 60,000 pages a year or more.
See all answers
What needs improvement with UiPath Document Understanding?
The main area for improvement for UiPath Document Understanding is pricing. They are cutting out the middle market because 60,000 pages are very high for that segment. To have that, they have to pa...
See all answers
 

Comparisons

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Compared 20% of the time
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Compared 15% of the time
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Compared 11% of the time
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Product Reports

Buyer's Guide
Automation Anywhere
August 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
UiPath Document Understanding
July 2025
UiPath Document Understanding reportDownload UiPath Document Understanding product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

UiPath Document Understanding is employed across industries for extracting data from documents like invoices and legal papers, automating processes, reducing manual input, and enhancing accuracy. It manages both structured and unstructured data with OCR and machine learning capabilities.

UiPath Document Understanding enhances data extraction by supporting numerous document formats and languages. Its capabilities range from processing invoices in finance to handling medical documents in healthcare. By integrating with systems such as SAP, it streamlines document classification and validation. The incorporation of OCR and machine learning allows for high accuracy, even with scanned and handwritten documents, while also enabling automation of tasks that formerly required significant manual intervention.

What are the key features of UiPath Document Understanding?
  • Machine Learning: Elevates data accuracy through AI-driven models.
  • OCR Capabilities: Optimizes extraction across multiple formats and languages.
  • Integration Flexibility: Connects with systems like SAP effectively.
  • Action Centers and Validation Stations: Facilitates user involvement in validations.
  • Pre-Built Algorithms: Improves efficiency, especially in invoice processing.
What benefits should be considered in reviews?
  • Manual Labor Reduction: Minimizes human input and related errors.
  • Accuracy Improvement: Increases precision in data extraction.
  • Flexibility: Adapts to a range of document types and formats.
  • Efficiency Boost: Speeds up processing times and reduces delays.

Across industries, companies use UiPath Document Understanding for automating document processing tasks. In finance, it handles invoice processing, while in healthcare it manages medical record extraction. In manufacturing, it streamlines document workflows, and in HR, it facilitates the handling of internal documents. Despite its advantages, users report challenges with handwriting accuracy, template diversity, and integration complexity. Enhancements in AI and OCR are desired to improve scanning and extraction from diverse languages and formats.

UiPath
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Buyer's Guide
Automation Anywhere vs. UiPath Document Understanding
July 2025
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