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Automation Anywhere vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers time and cost savings, improved efficiency, and productivity, though high initial costs may delay ROI for some.
Sentiment score
4.5
UiPath Document Understanding yields substantial ROI by reducing workload, errors, and costs, enhancing efficiency, and increasing profitability significantly.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
We can use a Python script that converts PDF to text with 100% accuracy.
The more automation you achieve, the more ROI you will see.
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for dedication and knowledge, though response inconsistency and speed need improvement.
Sentiment score
5.3
UiPath Document Understanding support is responsive and helpful, with some delays, premium service excels in handling complex queries.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
The premium support UiPath offers is speedy and satisfactory.
Our system is healthcare-related and needs to function 24/7, so we don't have the bandwidth to rely on the technical team's response times.
Sometimes they come to our office and prepare some POCs with UiPath tools.
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere scales smoothly, with praise for flexibility, despite challenges in hardware costs and complexities in large-scale deployments.
Sentiment score
4.1
UiPath Document Understanding is scalable and adaptable, highly rated for increasing document volume but costs may limit its use.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
We are trying to find alternative solutions as the volume is expected to increase, requiring more bots, which would increase costs.
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is praised for stability, reliability, and resilience, though performance varies by infrastructure and expertise.
Sentiment score
3.8
UiPath Document Understanding is praised for stability and reliability, with minimal downtime and infrequent crashes noted by users.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
For stability, I would rate UiPath Document Understanding a ten because I have never had any issues with it.
 

Room For Improvement

Users seek improved functionality, support, integration, and cost-effectiveness in Automation Anywhere, focusing on core and additional features.
UiPath Document Understanding needs format handling, multilingual accuracy, improved support, pricing adjustment, and seamless integration for better performance.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Instabase is faster than UiPath.
This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.
In the case of currency, if one dot is missing, it gives a completely incorrect number.
 

Setup Cost

Automation Anywhere's pricing is often seen as costly, with concerns about high fees despite potential ROI and discount options.
UiPath Document Understanding is costly for small businesses due to AI unit pricing, complicating expense forecasting despite flexible plans.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.
It is expensive.
The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year.
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation with drag-and-drop features, integration, and advanced tools for efficiency and management.
UiPath Document Understanding streamlines automation by integrating machine learning, OCR, and a user-friendly interface, improving efficiency and accuracy.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
The integration with UiPath Studio is smooth, making it easy to create and use machine learning models.
This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
Pre-trained models are valuable, and they work well.
 

Categories and Ranking

Automation Anywhere
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
613
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Agentic Automation (1st)
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.6%, up from 3.4% compared to the previous year. The mindshare of UiPath Document Understanding is 11.0%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath Document Understanding11.0%
Automation Anywhere3.6%
Other85.4%
Intelligent Document Processing (IDP)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
17%
Computer Software Company
16%
Real Estate/Law Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise81
Large Enterprise515
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise25
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
It can be cheaper, but for the work it does, it's decent. It's not a very affordable solution.
What needs improvement with UiPath Document Understanding?
For UiPath Document Understanding, there is a possibility for improving accuracy with multilingual documents, especially handwritten ones. It doesn't have very great accuracy, particularly for hand...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about Automation Anywhere vs. UiPath Document Understanding and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.