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Automation Anywhere vs SoftExpert BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
626
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
SoftExpert BPM
Ranking in Business Process Management (BPM)
49th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.7%, up from 0.1% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere0.7%
SoftExpert BPM0.7%
Other98.6%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that a job by RPA can be done three or four times faster than a human without human error."
"We have automated every finance-based operation, from collections to invoice processing, and it has streamlined many manual processes, eliminating errors and inefficiencies while allowing us to introduce metrics so we can generate operational reports and improve our overall business."
"Automation Anywhere IQ Bot is very strong in comparison to other vendors because Automation introduced this intelligent document processing product a long time ago, which is one of its unique features."
"Automation Anywhere is very simple to use; the features are very simple, the application is light, and overall I love it."
"We've shifted platforms a couple of times, and Automation Anywhere is the one that stuck based on end-user experience, the ease of development, and trainability with the tool."
"The tool is now more stable, with more opportunities and new commands, like recording for the UI or advanced Excel features."
"The ease of use is one of great assets for Automation Anywhere."
"There are things that used to take us a lot of time, like manual entries or HR queries, but now that the bots are in place, we are saving a lot of time."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"The most valuable feature of SoftExpert BPM is its ease of use."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"A complete project management suite in one integrated package."
 

Cons

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
"We've struggled with some of the new features Automation Anywhere added in the latest version. For example, they added a new OpenAI package, but it took a while for me to find it in the actions menu."
"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."
"There is an issue with security where users can see the values in the credential vault."
"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."
"From an ease of use point of view, on a scale of one to ten with ten being really easy, I would rate the tool a six."
"Now, it is a big complex to download the product and install it, then again to install the patches."
"When I compare Automation Anywhere with the competition, some of the competitors have ready-made, off-the-shelf modules. For example, UiPath integrates with Windows AD."
"It could do more to use all the data it collects to intelligently manage the user experience."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"The form in SoftExpert BPM should improve."
"I would like for them to incorporate artificial intelligence and be more intuitive."
 

Pricing and Cost Advice

"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"The Automation Anywhere license is affordable and not complex."
"Our annual licensing costs are around $100,000 a year."
"Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure."
"The solution is costly and the licensing is very confusing."
"The price for Automation Anywhere is reasonable."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise523
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about Automation Anywhere vs. SoftExpert BPM and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.