Automation Anywhere vs SoftExpert BPM comparison

Automation Anywhere and SoftExpert are both solutions in the Business Process Management (BPM) category. Automation Anywhere is ranked #2 with an average rating of 8.4, while SoftExpert is ranked #53. Automation Anywhere holds a 0.2% mindshare in BPM, compared to SoftExpert’s 0.3% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

Automation Anywhere

Read 609 Automation Anywhere reviews

12,978 Views
130 Comparison Views

96% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

252 Views
252 Comparison Views

100% willing to recommend

Automation Anywhere

SoftExpert BPM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Automation Anywhere and SoftExpert BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automation Anywhere vs. SoftExpert BPM Report (Updated: September 2025).

Buyer's Guide

Automation Anywhere vs. SoftExpert BPM

September 2025

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Ranking in Business Process Management (BPM)

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

609

Ranking in other categories

Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)

SoftExpert BPM

Ranking in Business Process Management (BPM)

53rd

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.2%, up from 0.0% compared to the previous year. The mindshare of SoftExpert BPM is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Automation Anywhere	0.2%
SoftExpert BPM	0.3%
Other	99.5%

Business Process Management (BPM)

Featured Reviews

Vatsal Mehta

Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I also very much like the integrating of this solution with other applications. We have some old web applications that we've been using, and we've been writing some of our own DLLs to integrate with it. It has worked really well."

"Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team."

"The capacity to use Automation Anywhere in the cloud is the most valuable feature."

"Some of the key features of Automation Anywhere include the simplicity that enables developers to build bots very quickly in a standard delivery fashion."

"The tool is very easy to use and mostly user-friendly. I like that when using it I don't need much expertise."

"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."

"Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."

"It has streamlined many manual processes, eliminating errors and inefficiencies. It has also allowed us to introduce metrics, so we can generate operational reports and improve our overall business."

More Automation Anywhere pros

"The most valuable feature of SoftExpert BPM is its ease of use."

"A complete project management suite in one integrated package."

Cons

"I never use Automation Anywhere in the attended space because they are bad at that, at least compared to other players like us or UiPath."

"I have not seen bots working efficiently in the area of reporting."

"The Web Recorder should also include a feature where the user can select what browser you want it to run since it is currently using the Internet Explorer browser as default. Some of our web-based systems are currently not compatible with Internet Explorer and can only run using Firefox or Google Chrome."

"In A2019 it does not display the exact running status, but rather it displays the previous one."

"In the debugging mode, it writes all the logs to text files, but it doesn't ever clean them up. We had one that got to 200K, and it bogged our whole machine down. We couldn't figure out what was going on until we found out that we had a 200K file sitting out there. We would like some sort of maintenance on the log files going forward."

"When a bot is in production, sometimes the keystrokes will not work. I am not sure why, and we have tried to contact technical support. They said that they don't have an answer for this. It happens in the the remote environment when we are deploying a bot into AWS machines. So, technical support said this happens in AWS machines sometimes: If the bot is running and the machine is locked, then at that time, the key strokes will not work. They have provided that solution, but we are trying to avoid keystrokes now."

"The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now."

"For people who don't have technical skills, Automation Anywhere may take time when it comes to browsing or loading time, and sometimes becomes very buggy with unwanted failures."

More Automation Anywhere cons

"It could do more to use all the data it collects to intelligently manage the user experience."

"The form in SoftExpert BPM should improve."

Pricing and Cost Advice

"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."

"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."

"We have saved customers 400% in terms of time saved by implementing this product."

"We have a three-year contract with Automation Anywhere."

"The enterprise version is expensive for small businesses and individual users."

"The setup cost depends on multiple factors, so you need to get details before choosing."

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."

"In terms of pricing, this is a good product."

More Automation Anywhere pricing and cost advice

"The price of SoftExpert BPM is not expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	138
Midsize Enterprise	81
Large Enterprise	514

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

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Comparisons

Microsoft Power Automate vs Automation Anywhere

Compared 27% of the time

UiPath Platform vs Automation Anywhere

Compared 20% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

SAP Signavio Process Manager vs SoftExpert BPM

Compared 100% of the time

More SoftExpert BPM Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2025

Download Automation Anywhere product report

Buyer's Guide

Business Process Management (BPM)

August 2025

Download SoftExpert BPM product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

No data available

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

Automation Anywhere vs. SoftExpert BPM

September 2025

Free Report: Automation Anywhere vs. SoftExpert BPM

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