Automation Anywhere vs OpenText MBPM comparison

Automation Anywhere and OpenText are both solutions in the Business Process Management (BPM) category. Automation Anywhere is ranked #2 with an average rating of 8.4, while OpenText is ranked #38. Automation Anywhere holds a 0.2% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Automation Anywhere

Read 609 Automation Anywhere reviews

12,978 Views
130 Comparison Views

96% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

448 Views
376 Comparison Views

100% willing to recommend

Automation Anywhere

OpenText MBPM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Automation Anywhere and OpenText MBPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automation Anywhere vs. OpenText MBPM Report (Updated: September 2025).

Buyer's Guide

Automation Anywhere vs. OpenText MBPM

September 2025

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Ranking in Business Process Management (BPM)

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

609

Ranking in other categories

Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)

OpenText MBPM

Ranking in Business Process Management (BPM)

38th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.2%, up from 0.0% compared to the previous year. The mindshare of OpenText MBPM is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Automation Anywhere	0.2%
OpenText MBPM	0.5%
Other	99.3%

Business Process Management (BPM)

Featured Reviews

Vatsal Mehta

Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its ability to integrate with other solutions is awesome."

"We have used document processing from the beginning. We have a few use cases running in production, processing thousands of documents. With the success rate of more than 80%, it's efficiently extracting data for us."

"The overall developer client has an easy-to-use UI."

"Automation Anywhere and even previous versions, which I've worked on, have good core functionality. The core functionality of being able to automate and build a solution that is local and low code is one of the key differentiators that's allowed us to find success."

"It has helped us a lot with our digitized work."

"The ability to build automation without coding is its most valuable feature."

"The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices."

"Our development time has been reduced because the solution is very user-friendly."

More Automation Anywhere pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"Automation Anywhere could benefit from a more technical focus."

"It is difficult to learn all the possibilities that the product and automation itself offer."

"The bot creation process is tedious. The solution has a lot of features, but since you have to drag down a lot of the commands, it can get tedious to use it. You end up having to use the mouse a lot more."

"The integration is not always seamless. Sometimes, it takes a while to get everything to communicate and be ready to go into production."

"With the automation copilot, if I have any internal tool or application and I want to pass on variables, I don't have it. Maybe the team can work on it to make it more efficient to make it work better across all automations."

"Automation Anywhere could assist in this transition."

"The integration in UiPath is much better. Automation Anywhere's latest version has improved. It's fine but not as good as UiPath."

"We face issues when we need to increase volumes. Currently, it is failing for some reason, and we don't know the reason. It fails or stops, then we need to see what is going on. We have to fix that, then our developers need to rerun it. These are mostly practical challenges for our team who uses it on daily basis."

More Automation Anywhere cons

"There are shortcomings in the solution's support and documentation part."

"The user interface could be better in OpenText MBPM."

Pricing and Cost Advice

"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."

"Their licensing processes are in par with most industry standards."

"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."

"They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."

"Automation Anywhere is expensive."

"The major reason that we selected Automation Anywhere was the licensing model."

"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."

"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."

More Automation Anywhere pricing and cost advice

"There is an annual license to use OpenText MBPM."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	138
Midsize Enterprise	81
Large Enterprise	514

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

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Comparisons

Microsoft Power Automate vs Automation Anywhere

Compared 27% of the time

UiPath Platform vs Automation Anywhere

Compared 20% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

Apache Airflow vs OpenText MBPM

Compared 30% of the time

Appian vs OpenText MBPM

Compared 23% of the time

IBM Case Foundation vs OpenText MBPM

Compared 23% of the time

IBM BPM vs OpenText MBPM

Compared 23% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2025

Download Automation Anywhere product report

Buyer's Guide

Business Process Management (BPM)

August 2025

Download OpenText MBPM product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

Metastorm BPM

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

Automation Anywhere vs. OpenText MBPM

September 2025

Free Report: Automation Anywhere vs. OpenText MBPM

Find out what your peers are saying about Automation Anywhere vs. OpenText MBPM and other solutions. Updated: September 2025.

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