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Automation Anywhere vs OpenText Business Processing Testing comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
585
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
OpenText Business Processin...
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Functional Testing Tools (40th)
 

Mindshare comparison

Robotic Process Automation (RPA)
Functional Testing Tools
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
RR
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find the ease of use from a programming perspective very valuable."
"The pricing is excellent. I would give them perfect marks in that regard."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The best feature of Automate is its ease of use, which is a major selling point."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"We spend less time preparing data."
"The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better."
"The biggest challenge in attended automation, every time the agent has to log in to the control room and execute bot for most of the agents this is a time-consuming activity plus they are not tech-savvy"
"I would rate Automation Anywhere overall a nine out of ten."
"The bot creation process is simple and useful. Whatever you need to do, it is there. If there is something else, there are the MetaBot functions."
"Currently, everyone wants to experiment more and more with cloud offerings. They don't want to spend money on setting up their internal hardware infrastructure. Automation Anywhere is the only tool that provides a pure cloud to customers. That is one of the key features."
"The bots we implement free up our time that we spent doing manual processing for other progressive purposes."
"We have a lot of clients who use AA bots in their own process. Automated that are automated require less human input. AA bots save lots of time, increase efficiency, deliver accurate output, and provide consistency which improves the overall function of processes in different domains."
"The solution is quite stable with SAP. It's nice. I use it extensively."
"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
 

Cons

"The OCR for Hebrew text needs to be improved."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"They sell every different functionality in too many separate packages, making the procurement process complicated as it requires paying additional licensing for more features."
"There is an issue with the object cloning in Excel. OCR is also not that stable. Image recognition works fine, but not all the time."
"I never use Automation Anywhere in the attended space because they are bad at that, at least compared to other players like us or UiPath."
"Queue management is still missing from the latest version which is a barrier to using the platform to start implementing complex cases where you have parent and child transactions going through multiple stages."
"Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."
"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"AA should include more features in the mobile app, such as monitoring and debugging bots."
"Integration with other platforms may prove to be very interesting for us and others."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
 

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Once you buy the software, you just pay for the support for backend help."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The price of this product is good."
"I do not know the price, but I am told that it is cheaper than UiPath."
"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
"We have a three-year contract with Automation Anywhere."
"Automation Anywhere is affordable."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
5%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Comparisons

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Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Migros Bank AG
Find out what your peers are saying about Automation Anywhere vs. OpenText Business Processing Testing and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.